Senior Product Manager, Payments & Platform

Job Description

We’re partnering with a well-funded, growth-stage technology company that helps businesses manage critical financial operations. They are looking for a Senior Product Manager to own a major product area spanning payment experiences, account services, platform reliability, and customer security.

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This is a high-impact role for someone who understands the complexity behind financial products and can turn it into simple, trustworthy customer experiences. You’ll work closely with engineering, operations, risk, and external partners to improve how customers manage and move funds while helping shape the next phase of the company’s platform.

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This is a hybrid position in the Financial District in NYC (2-3 days onsite).

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What you’ll do:

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• Own product strategy and execution across payments, account services, and related platform capabilities.
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• Improve the end-to-end customer experience for receiving, sending, storing, and managing funds.
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• Lead product work across transfer experiences, payment workflows, account controls, and connected financial services.
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• Partner with Engineering on the systems and infrastructure that support reliable, scalable transaction experiences.
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• Drive initiatives related to account security, authentication, fraud prevention, and customer trust.
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• Work with financial-institution partners, payment providers, and other third parties to launch and improve products.
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• Partner with Risk, Compliance, Legal, Security, and Operations to ensure new features meet the needs of a regulated environment.
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• Use customer research, product data, and operational insight to identify issues, prioritize opportunities, and measure results.
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• Write clear product requirements, align cross-functional stakeholders, and lead delivery from discovery through launch and iteration.
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• Help set longer-term product direction while moving quickly on near-term customer and business needs.
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What we’re looking for:

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• 6+ years of product management experience, including ownership of complex customer-facing or platform products.
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• Experience in payments, fintech, financial services, transaction products, account management, fraud, security, or another regulated product environment.
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• Strong understanding of how customer experiences connect to the underlying systems, partners, and operational processes required to support them.
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• Experience working with Engineering on APIs, platform architecture, data flows, reliability, and third-party integrations.
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• AI fluency and interest in using modern AI tools thoughtfully in product work.
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• Comfortable partnering with teams such as Risk, Compliance, Legal, Security, Finance, and Operations.
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• Strong product judgment, analytical ability, and comfort using data to make prioritization decisions.
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• Clear written and verbal communication skills, with the ability to work effectively across distributed teams.
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• Startup experience is helpful, or a clear ability to operate with broad ownership in a fast-moving environment.
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Benefits:

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• Competitive compensation package
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• Stock options
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• Medical, dental, vision insurance for all full time employees
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• Weekly team lunches
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• PTO
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