General Manager - Emory University - Atlanta, GA

 

Position Title: General Manager - Emory University - Atlanta, GA

Salary: 95000 - 100000 / yearly

 

Our Passion is Food!

At Bon Appetit Management Company, we are committed to two things: great food and outstanding service! At Bon Appetit, you won't find our managers referring to a corporate recipe book or our chefs microwaving the lunch special. We do not have standardized recipes or central commissaries; instead, our chefs and managers are expected to stay abreast of current culinary trends and bring cutting-edge food into their cafes. We are a restaurant company that operates in contract food service. That means you will have the freedom to be creative, take risks, and truly shine. We are committed to our staff growing, trying new things, and learning all that they can. Our rapid growth and breadth of accounts translate into exciting opportunities for our people!

 

 

Job Summary

As the General Manager of Food & Beverage Services , you will provide strategic leadership and operational oversight for a diverse dining program serving the Emory University community . You will be responsible for ensuring exceptional guest experiences, maintaining financial performance, fostering a culture of excellence, and delivering innovative dining solutions that align with the university’s mission and values.

 

This leadership role requires a hands-on professional who can effectively manage multiple food service operations, develop and mentor teams, build strong client and campus partnerships, and drive continuous improvement in service, quality, and financial results. The General Manager will oversee all aspects of dining operations, including food quality, safety, budgeting, staffing, catering, inventory management, and customer satisfaction.

 

Key Responsibilities

• Lead all food and beverage operations to ensure exceptional service, quality, and guest satisfaction across dining venues and catering programs.
• Develop and maintain strong relationships with university stakeholders, students, faculty, staff, guests, and campus partners.
• Coach, mentor, and develop management and frontline teams through regular training, performance management, and succession planning.
• Manage financial performance, including budgeting, forecasting, P&L accountability, financial reporting, cash handling, and revenue optimization.
• Analyze operational and financial data to identify trends, improve efficiencies, and drive business results.
• Oversee purchasing, inventory management, and cost-control initiatives while maintaining high-quality food and service standards.
• Ensure adherence to food safety, sanitation, and HACCP standards, including proper food storage, handling, and preparation procedures.
• Partner with catering and events teams to deliver exceptional hospitality experiences 
• Drive continuous improvement initiatives focused on operational excellence, sustainability, and guest experience.

Preferred Qualifications

• Bachelor’s degree in Hospitality Management, Business Administration, Food Service Management, or a related field preferred; equivalent experience considered.
• Eight to ten years of progressive food service leadership experience, including at least six years in a senior management role.
• Experience leading large, high-volume food service, hospitality, campus dining, or catering operations.
• Demonstrated success managing budgets, financial reporting, forecasting, and achieving operational performance goals.
• Strong experience in hiring, employee development, supervision, coaching, and succession planning.
• Proven ability to build collaborative client relationships and effectively partner with diverse stakeholders.
• Expertise in food purchasing, inventory management, labor management, and cost-control strategies.
• Excellent leadership, organizational, communication, and interpersonal skills.
• Ability to effectively prioritize competing demands and lead in a fast-paced, dynamic environment.
• Strong analytical and problem-solving skills with a focus on continuous improvement.
• Experience ensuring compliance with health, safety, and fire regulations.
• High degree of professionalism, business acumen, integrity, and ethical leadership.
• Proficiency with Microsoft Office Suite, including Word, Excel, and PowerPoint.
• ServSafe Certification or equivalent food safety certification preferred.

 

Apply to Bon Appetit today!

Bon Appetit is a member of Compass Group USA.

Associates at Bon Appetit  are offered many fantastic benefits.

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Applications are accepted on an ongoing basis
• Paid Parental Leave
• Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. 

Certain positions may require Florida Level 2 background screening. Details:

Applications are accepted on an ongoing basis.

Bon Appetit maintains a drug-free workplace.