Barista

Job Description

Job Description

Company Description

At Park Avenue Coffee we live by three guiding principles: Good People, Good Coffee, and Good Gooey Butter Cake.  Simply put, we strive to energetically care for our customers and team members, serve outstanding, high quality, consistent coffee and delight taste buds with our Gooey Butter Cake.  

We are always planning for the future and are constantly looking for talented people to join our team.

There are no late night shifts! Our current operating hours are

• The Hill (5150 Columbia Ave) - 7am-6pm Monday-Friday, 7am-2pm Saturday, 7:30am-2pm Sunday
• Lafayette Square (1919 Park Ave) - 7am-2pm Monday-Saturday, 7:30am-2pm Sunday
• Cortex (4220 Duncan Ave) - 7am-2pm Monday-Friday , Closed Saturday-Sunday
• Downtown (521 Olive St) - 7am-2pm Monday-Friday, Closed Saturday-Sunday

As a barista at Park Avenue Coffee, you are the face of our brand and most essential part of crafting an exceptional experience for our customers. Generally, baristas are responsible for preparing and serving high-quality beverages, providing excellent customer service and education, creating meaningful connections with our customers, and maintaining the physical space and equipment in our cafés.

Key Responsibilities:

• Deliver an outstanding customer experience by regularly engaging with customers to develop a personal connection (remembering drink orders, pet’s/kid’s names, occupation, etc.)
• Memorize and consistently craft all beverage recipes
• Constantly seek new knowledge and educate customers on Park Avenue’s sustainable air-roasting process and current and upcoming coffee offerings
• Be knowledgeable in company history and information, and comfortable communicating that knowledge to customers
• Keep up with menu changes including seasonal drinks, gooey butter cake, and food items
• Deliver high-touch service to customers by regularly sweeping the café area to clean and restock, pick up dishes, and hand-deliver beverages and food when time allows
• Monitor and replenish stock of all paper products and ingredients as needed
• Ensure the baristas who work after you have everything they need for a successful shift- muffin batter thawed, bread sliced, sandwiches prepped, etc.
• Maintain a sense of urgency and strive for efficiency to keep all processes moving smoothly
• Complete any operational tasks asked of you by leadership, in addition to the duties involved in opening, closing, and maintaining the café
• Keep up with deep cleaning and regular maintenance of the café and all equipment
• Arrive on time and prepared for every scheduled shift
• Effectively communicate availability and scheduling needs

• Demonstrated passion for coffee and tea
• Ability to learn quickly and work as a team member as well as independently
• Strong interpersonal and relationship-building skills
• Strong communication skills
• Competency in understanding and carrying out oral and written instructions
• Comfortability maintaining a pleasant disposition and sense of urgency while assisting guests
• Commitment to regular and consistent attendance and punctuality
• Strong cash handling skills
• Experience in the specialty coffee industry strongly preferred
• Experience in a retail, hospitality and/or customer service role required

* Must be 18 years of age or older to apply. Due to business hours, current high school students will not be considered.

We offer a dynamic, fun, growing-company environment and we look forward to receiving your application! Please be sure to attach a copy of your resume so that we may appropriately evaluate your credentials.  

Thank you for your interest, we look forward to chatting soon!

Park Avenue Coffee is an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, national origin, age sex, religion, disability, sexual orientation, marital staus, veteran status, gender identity or expression, or any other basis protected by local, state or federal law.