Lead Housekeeper

Housekeeping Equipment Repair Lead TechnicianState Role Title: Equipment Service and Repair Technician IPosition Type: Full-time Staff (Classified)Position Status: Full-TimeFLSA Status: Non-Exempt: Eligible for OvertimeCollege/Division: Business ServicesDepartment: 300132 - Housekeeping AUXPay Band: 3Pay Range: $42,000 - $44,000Is this a JMU only position? NoIs this a grant-funded position? NoIs this a Conflict of Interest designated position? NoBeginning Review Date: 8/20/2026About JMU:At James Madison University (JMU), we're more than just a publicly funded institution — we're a vibrant, welcoming community located on a stunning campus where innovation, collaboration, and personal growth thrive. Our mission is to prepare students for a bright future, and we believe that starts with supporting the people who make it all possible: our employees.Why Work at JMU?We offer a comprehensive benefits package designed to support your professional journey and personal wellbeing:• Generous Leave: Enjoy paid vacation, sick leave, parental leave, community service leave, and 19 paid holidays annually.• Comprehensive Health Coverage: Access high-quality health insurance options that fit your needs.• Retirement Options: Plan for your future with retirement benefits through the Virginia Retirement System.• Employee Well-Being: Our Balanced Dukes program promotes wellness and work-life integration through resources, events, and support.• Tuition Waiver Program: Advance your education with our tuition waiver program for undergraduate and graduate courses taken at JMU.At JMU, we believe in Being the Change — and that starts with creating an environment where you can grow, contribute meaningfully, and feel supported every step of the way.Discover what makes JMU a great place to work: bit.ly/JMUEmploymentGeneral Information:James Madison University's Facilities Management Department is accepting applications for a Housekeeping Equipment Repair Lead Technician. The shift is Monday through Friday, 6:30 a.m. – 3:00 p.m., with an altered schedule during the summer plus overtime or weekend hours when necessary.Duties and Responsibilities:• Provide leadership and technical support for the Housekeeping Equipment Repair Department by coordinating and participating in the diagnosis, repair, preventive maintenance, installation, and replacement of housekeeping equipment and campus-installed dispensers, including paper towel, toilet paper, soap, and chemical dispensers.• Prioritize daily work assignments, provide technical guidance to staff, coordinate vendor repairs, and ensure equipment and dispenser systems remain safe, reliable, and operational to support uninterrupted housekeeping services.• Coordinate the inspection, assembly, delivery, and installation of new housekeeping equipment to ensure it is safe, operational, and ready for use.• Provide leadership in maintaining accurate inventory records and maintenance documentation for housekeeping equipment, dispensers, repair parts, and related supplies to support efficient operations, accountability, and timely repairs.• Maintain accurate administrative records and support efficient shop operations by documenting work activities, recording time in AiM, and maintaining a clean, organized, and safe work environment.• Ensure work orders are complete, accurate, and detailed to support maintenance tracking, accountability, and operational efficiency.• Provide operational coverage in the absence of the supervisor by coordinating daily work activities, prioritizing assignments, and ensuring continuity of housekeeping equipment repair.• Serve as a point of contact for staff issues, equipment priorities, and urgent operational needs to maintain uninterrupted service.• Responds to snow and ice removal assignments and participates in weather-related emergency operations as needed.• The employee in this position will be considered designated, meaning the work performed is essential to university operations and the employee will be required to work during periods of authorized closings.Qualifications:Required:• Knowledge of the function, operation, repair, and maintenance of various types of cleaning equipment; such as vacuum cleaners, buffers, scrubbers, battery-operated floor scrubbers, riding scrubbers, and battery sweepers.• Knowledge of parts used for the repair of housekeeping equipment.• General knowledge of housekeeping chemicals and safety associated with them.• Ability to be flexible to changing work environments and schedules.• Ability to work well with others and independently.• Basic computer skills using Word, Excel, and Outlook.• Ability to work independently with little to no supervision.• Ability to use a Multi-meter.• Demonstrated leadership skills, including the ability to guide, train, and provide technical direction to staff, coordinate work activities, prioritize assignments, and support team productivity in a fast-paced operational environment.• Applicants must be at least 19 years old, possess a valid driver's license for a minimum of 24 consecutive months and an acceptable motor vehicle report.Additional Posting Information:Conditions of Employment:Employment is contingent upon the successful completion of a criminal background check. E-Verify Notice: After accepting employment, new hires are required to complete an I-9 form and present documentation of their identity and eligibility to work in the United States. James Madison University uses the E-Verify system to confirm identity and work authorization.EEO Statement:James Madison University is committed to creating and supporting a diverse and inclusive work and educational community that is free of all forms of discrimination. This institution does not tolerate discrimination or harassment on the basis of age, color, disability, gender identity or expression, genetic information, national origin, parental status, political affiliation, race, religion, sex, sexual orientation or veteran status. We promote access, inclusion and diversity for all students, faculty, staff, constituents and programs, believing that these qualities are foundational components of an outstanding education in keeping with our mission. The university is interested in candidates whose experience and qualifications support an ongoing commitment to this core quality. Anyone having questions concerning discrimination should contact the Office for Equal Opportunity: View phone number on click.appcast.io.Reasonable Accommodation:If you are an individual with a disability and need assistance searching or applying for jobs please contact us at View phone number on click.appcast.io or View email address on click.appcast.io. You may also visit the JMU Human Resource Office, located at 752 Ott Street, Harrisonburg, VA 22807 and we will be happy to assist you.