Lead Customer Service Representative

$24 - $26 per hour

Kisco Senior Living

Lead Customer Service Representative

We are hiring a Lead Customer Service Representative at Drake Terrace to provide exceptional customer service that establishes a warm, secure and friendly atmosphere in the community.

Pay: $24-$26/hr

Availability: Sunday, Monday, Wednesday, Thursday 6:30am-3pm; Tuesday 7am-3:30pm

What will I do every day?

Monitor residents, guests and or visitors coming in and out of the community
Take the lead in the day-to-day administration of the move-in and welcome process
Provide additional support to the Hospitality Services Director to ensure a smooth operation at the front desk
Assist residents with requests as needed
Maintain a neat and clean front desk and entrance area
Respond to emergencies and supply emergency personnel
Audit records and files

What will I need to be successful in this role?

Bring a smile to work every day
Be a great team player
High school graduate
One to three years of senior living, customer service, or related experience preferred
Experience with a high-volume phone call work environment preferred
Ability to work a flexible schedule, including evenings, nights, weekends, and holidays as needed

What's in it for me? (Great Question!)

Competitive pay
A free meal per shift
Healthcare Benefits including Vision & Dental (Full-time only)
Matching 401k (Full-time only)
Paid Time Off
Rewards and Bonus Opportunities
Continuous Training and Growth Opportunities

What do we do?

We create a great place to live for our residents and a great place to work for our associates. Kisco Senior Living has been a dynamic, award-winning leader in the senior living industry for over 30 years.

All offers of employment are subject to satisfying our pre-employment process, which includes successfully passing a drug screen, a job specific-related physical, a TB test, and a background check. If selected for employment, the company will cover the cost of these pre-hire requirements

*Kisco Senior Living is an Equal Opportunity Employer

Apply

Vacancy posted 21 hours ago

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