MS Windows User Administrator

Overview:

TekWissen is a global workforce management provider throughout India and many other countries in the world. The below job opportunity is one of our clients which has been a one-stop solution for professional digital services.

Position: MS Windows User Administrator

Location: Remote

Job Type: Full Time

Work Type: Remote

Description:

• The Senior MS Windows User Administrator will be responsible for enterprise Windows user administration, account lifecycle management, access control and troubleshooting.
• The resource will ensure that Windows user administration activities are performed securely and efficiently in accordance with Bank policies, ITSM procedures and SLA requirements.

Key Responsibilities

• Manage Windows user account lifecycle.
• Create, modify, disable and delete user accounts.
• Manage domain and local user accounts.
• Manage Active Directory-integrated Windows environments.
• Manage security and distribution group memberships.
• Process user access requests.
• Perform password resets and account unlocks.
• Support Group Policy-related access requirements.
• Troubleshoot Windows authentication and login issues.
• Support user profile and access-related issues.
• Perform periodic user and group access reviews.
• Identify inactive/dormant accounts.
• Support least-privilege and RBAC requirements.
• Coordinate with Active Directory, IAM and PAM teams.
• Maintain complete audit evidence.
• Support internal and external audits.
• Process requests through ITSM.
• Prepare operational and access reports.
• Support incident, problem and change management.
• Ensure SLA compliance.
• Escalate complex issues to L2/L3 teams.

Required Skills & Experience:

• 6 8 years of experience in Windows administration/user administration.
• Strong knowledge of Windows Server environments.
• Strong Active Directory knowledge.
• Experience with:
  • AD Users and Computers
  • Groups
  • OUs
  • Group Policy
  • DNS
  • Authentication
• Good PowerShell knowledge.
• Experience with enterprise user-management processes.
• Understanding of Windows security controls.
• Knowledge of endpoint-management platforms is preferred.
• Experience with ITSM platforms.
• Experience supporting audit and compliance activities.

Preferred Certifications:

• Microsoft Certified: Windows Server Hybrid Administrator Associate.
• Microsoft Certified: Identity and Access Administrator Associate.
• Microsoft Certified: Azure Administrator Associate.
• ITIL 4 Foundation.

Soft Skills:

• Excellent troubleshooting skills.
• Strong attention to detail.
• Good communication.
• Strong customer-service orientation.
• Security-conscious approach.
• Good documentation skills.
• Strong ownership and accountability.
• Ability to work under SLA pressure.

Preferred Industry Experience

• Banking / BFSI strongly preferred
• Financial Services
• Insurance
• Government
• Large enterprise environmens

TekWissen Group is an equal opportunity employer supporting workforce diversity.