Servicetechniker (m/w/d) USV Region NRW - Hessen

Service Technician Usv Region Nrw - Hessen

Eaton ist ein intelligentes Energiemanagement-Unternehmen, das sich der Verbesserung der Lebensqualität und dem Schutz der Umwelt für Menschen auf der ganzen Welt verschrieben hat. Wir lassen uns von unserer Verpflichtung leiten, unsere Geschäfte richtig zu machen, nachhaltig zu arbeiten und unsere Kunden beim Energiemanagement zu unterstützen heute und auch in Zukunft. Indem wir uns die globalen Wachstumstrends Elektrifizierung und Digitalisierung zunutze machen, beschleunigen wir den Übergang des Planeten zu erneuerbaren Energien, helfen bei der Lösung der weltweit dringendsten Herausforderungen im Energiemanagement. Eaton wurde 1911 gegründet. Im Jahr 2024 erwirtschafteten wir einen Umsatz von 24,9 Milliarden US-Dollar und belieferten Kunden in mehr als 160 Ländern.

Your Tasks:

• Intensive customer support in the service area at the customer
• Securing existing customer contacts
• Telephone troubleshooting to determine the current state in case of a fault in its area of representation
• Assembly and commissioning of uninterruptible power supply (usv) systems
• Fault analysis and fault elimination
• Repair and maintenance of electronic components
• Processing of customer complaints
• Maintenance of Eaton usv systems according to factory specifications
• Spare parts organization and independent deployment planning in the assigned area of representation
• Careful documentation of the activities carried out
• Conducting on-site customer training

Your Qualifications

• Completed electrical technical training with professional experience in the field of electrical engineering, especially in the area of low voltage networks up to 400 VAC
• Good knowledge of usv products as well as service experience

Skills:

• Technical training of customers, for example, in the introduction to usv systems and in the explanation of the functions of the various products.
• High degree of independence and self-responsibility combined with customer-oriented thinking
• Familiar with the use of a PC and common office software
• Successful independent implementation of delegated tasks or projects
• Team skills and customer-oriented behavior
• Good knowledge of the German and English language in speech and writing
• Flexibility and willingness to travel (up to 75%)

What We Offer You

• Being part of a company that has existed for more than 100 years, is known in the industry and has a great influence on the energy industry.
• We offer a flexible remote working model, 33 days of vacation, a company car as well as an attractive base salary with bonus.
• Work in a company committed to inclusion & diversity and sustainability
• Numerous, constantly further developed training and further education opportunities (own Eaton University) development opportunities in a globally operating and strongly rooted company in Germany
• Strong processes and state-of-the-art systems and tools
• Structured employee development processes, open feedback culture with development plans
• Detailed induction support and well-structured onboarding numerous opportunities to engage voluntarily in various so-called Iergs in the area of inclusion and diversity

We are committed to providing equal employment opportunities for all applicants and employees. Our hiring procedures use balanced selection criteria and avoid unlawful discrimination of applicants based on their age, race, disability, family status, national origin, gender, gender identity, genetic information, origin, religion, sexual orientation or any other legally protected or prescribed status.