Associate Branch Manager Tree Care

Job Description Job Description At Gothic Landscape, we are about delivering extraordinary customer service, building authentic, relationships not only with our clients, but with our teams. With ingenuity, vision and dedication, we transform landscapes that become the places people play, work and live. As the largest family-owned and operated landscaping company in the nation, we never forget why we do what we do… and who makes it all possible. Together, we create something unique that keeps on growing year after year. At Gothic, an effective Leader is someone who has been described as having: Integrity, drive, endurance and enthusiasm. Building effective teams with a moral ethical character and doing what’s right for our clients and employees are just a few important factors of being an effective leader with Gothic. This position will be located in the Greater Orange County, CA Responsibilities of the ASSOCIATE BRANCH MANAGER TREE CARE role will include, but not limited to: Responsible for tree care & maintenance operations in achieving its overall objectives of quality, retention, growth and profitability Includes evaluating trees for diseases/pathogens/pest infestations and proposing treatments where appropriate Includes scheduling and managing tree care and plant health care subcontractors to ensure they deliver high quality tree care work and customer service Ensure high standards of customer satisfaction and jobsite quality, address operational issues, and implement processes to improve customer experience Ensures that our operations team have the tools they need to perform their jobs satisfactorily including people and equipment, a detailed budget, etc Personally inspects job sites to assess our quality on jobs and the game plan that our operations employees employ to achieve our objectives. Oversee branch team building, training and development programs Continually takes the pulse of clients through informal telephone conversations, lunch meetings, industry events, etc. and formal customer satisfaction surveys. Ensures that we respond quickly and properly to all reasonable customer requests Ensures that all Branch employees understand the overall company objectives as well as their individual departmental objectives and that they work together to achieve the stated objectives Ensures the team is continually developing bench strength within the field and management teams to facilitate expected growth. Promoting from within is always preferred whenever possible Partners with our Business Developer to increase market growth with new prospective clients Prepares appropriate annual, monthly, and weekly business plans for the operations Are you the right fit for this role? *Skills & experience that are necessary as an Associate Branch Manager Tree Care will include, but not limited to: ISA Certified Arborist certification is required and knowledgeable with Coast Live Oak trees Qualified Applicator License (Type B) is highly preferred Bachelor's degree (B. A. or B. S.) from four-year college or university is highly preferred Minimum of 5 years of tree and landscape experience with a minimum of 3 years of leadership experience Strong leadership skills to coach & develop teams Solid organizational & time management skills Extensive experience in client management, problem resolution and direct management of P&L financials is required Bilingual in Spanish and English is highly preferred SALARY RANGE: $100,000 - $130,000 Annual Base Salary (s pecific compensation may vary based on overall skills, experience and location) Eligible for Annual Bonus (specific compensation may vary based on overall branch & individual performance) Perks and pluses: Healthcare benefit program & 401K match program 9 paid holidays per year with paid vacation & sick leave Company paid take home vehicle, cell phone, laptop Fun and fast-paced working environment with a great work-life balance Paid training/certification and career advancement Gothic’s company culture fosters growth, inspires longevity and rewards mutual loyalty Here at Gothic Landscape, we believe that your success is our success. The only thing missing is YOU. Apply Today! OUR EEO POLICY We are committed to providing equal employment opportunities to all employees and applicants without regard to race (including traits historically associated with race, such as hair texture and protective hairstyles, including braids, locks, and twists), ethnicity, religion, color, sex (including childbirth, breast feeding, and related medical conditions), gender, gender identity or expression, uniform service member and veteran status, marital status, pregnancy, age, national origin, ancestry, citizenship status, disability, protected medical condition, genetic information, sexual orientation, or any other protected status in accordance with all applicable federal, state, and local laws.