Assistant Estimator

Job Description

Job Description

Benefits:

• Free uniforms
• Opportunity for advancement
• Paid time off
• Training & development

Roles & Responsibilities:

The Assistant Estimator position is a sales position with room to advance in the company. Estimators are charged with delivering the customer experience in the home and/or showroom. It is part time, serving as back up to the head estimator, learning the roles and responsibilities of an estimator at the same time. Duties include, but are not limited to:

• Accompany the estimator to Interact with customers in the home and/or showroom to develop a complete understanding of customer need(s)
• Assist with the accurate measurement of rough openings / space to facilitate accurate pricing and ordering
• Generate legible and accurate shop drawings for quotes/jobs as required
• Work with all Glass Guru vendors to help generate estimates in a timely and accurate manner
• Entry of data into FieldPulse (our service software) as well as into vendor portals to create estimates for presentation
• Work with estimator to develop professional quotation(s) and present to customer(s) in a prompt fashion
• Make proactive suggestions of company products & services that address customer need(s)
• Learn how to convey and manage realistic customer expectations
• Help capture all additional relevant details about the customer and/or job location
• Effectively communicate job and customer details to other team members, including front office and Installation to facilitate success.
• Proactively follow up with customers on pending sales quotes
• Proactively communicate with company vendors, including ordering of materials required for sold jobs
• Promptly follow up with customers post-installation to ensure that they are satisfied with the materials, workmanship, and service that the customer received.
• Self-generate leads through effective promotion of company products and services to potential customers through a variety of means including, but not limited to home shows, B2B networking, cold-calling, etc.

Qualifications & Educational Requirements:

• 1 years residential glass experience (glazing, ordering, estimating, and/or office/project management) or in related direct home service sales (HVAC, flooring, other)
• In-home sales experience preferred
• HS Diploma or equivalent
• All candidates must pass initial background check and drug test.

Preferred Skills:

• Excellent verbal/written communications skills
• Microsoft Office proficient (Word, Excel)
• Experience with estimating, fabricating, and/or installing residential glass products
• Hardworking, motivated, with excellent organizational and time-management skills

*Eligibility for company benefits contingent upon completion of initial employee probationary period