Hotel Front Office Manager
Tru by Hilton York
Job Description
Job Description
Benefits/Perks
- Competitive wages
- Career Growth Opportunities
- Fun and Energetic Environment
Job Summary
We are seeking a positive, friendly, and experienced Front Office Manager to join our team! As the Hospitality Manager, you will organize and oversee the daily operations of our facilities.
The Hospitality Manager must possess strong communication skills and remain focused on ensuring both positive customer experiences and positive team/employee experiences. You should be capable of solving problems successfully even when faced with challenging situations.
Responsibilities
- Hire qualified personnel according to standards set forth by the company
- Organize and coordinate facility operations to maximize efficiency
- Manage staff
- Ensure supplies, equipment, and inventory are stocked and maintained
- Respond to guest concerns and resolve them appropriately
- Maintain accurate records
- Review and prepare reports for senior management
- Ensure compliance with health and quality standards
Qualifications
- Proven experience as a Hospitality Manager is preferred
- Must have open availability
- Familiarity with hospitality industry standards
- Proficient in English; knowledge of additional languages is a plus
- Ability to resolve issues with a customer-focused orientation
- An outgoing personality
- Excellent communication skills
- Strong organizational and time-management skills
- Bachelor’s degree in Hospitality Management is preferred
Vacancy posted 9 days ago
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