Service Planner

Job Description

Job Description

Now Hiring: Service Planner – Immediate Opening!

Location: New Castle, DE
Schedule: Monday–Friday 8:00 AM – 5:00 PM and voluntary OT occasionally

Pay Rate: $20-27/hr (based on experience)

Ready to step into a fast-paced, high-impact Service Planner role?

We’re urgently hiring a Service Planner to keep our service operations running smoothly. As a Service Planner, you’ll play a key role in coordinating technicians, supporting customers, and ensuring every job is scheduled and completed efficiently.

If you're detail-oriented, thrive on organization, and enjoy being the go-to person who keeps everything on track, this opportunity is for you!

What You’ll Do as the Service Planner:

Scheduling & Coordination

• Build and manage technician schedules based on skills, availability, location, and urgency
• Coordinate service appointments and keep customers informed every step of the way
• Communicate schedule updates and handle changes in real-time
• Monitor open work orders to ensure timely completion

Administrative & Operational Support

• Create and follow up on service quotes; secure approvals before scheduling
• Arrange travel for field technicians (flights, hotels, rental cars)
• Review and process service reports for accuracy and completeness
• Enter work orders, updates, and scheduling changes in the CRM/ERP system
• Support leadership and fellow planners with workflow and resource planning
• Provide responsive, professional customer service via phone and email

What We’re Looking for in a Service Planner :

• Experience in scheduling, dispatch, service coordination, or administrative support
• Strong organizational skills with the ability to manage multiple priorities
• Excellent communication skills (written and verbal)
• Proficiency in Microsoft Office (Outlook, Excel, Word)
• Ability to work full-time on-site in New Castle, DE

What Makes a Great Candidate?

• Detail-oriented and dependable
• Customer-focused with a positive attitude
• Strong problem-solving and adaptability skills
• Able to work independently and collaboratively

Why This Service Planner Role?

• Immediate hiring need—get started quickly
• Temp-to-hire opportunity with long-term stability
• Work in a team-driven, fast-paced environment
• Make a real impact on operations and customer satisfaction

Apply now to be considered for this Service Planner position— interviews are moving fast!

PeopleShare is the leading Staffing Agency in the region and has temp-to-hire and permanent jobs or direct hire jobs in Delaware (DE) - New Castle, Newark, and Wilmington. We have openings for warehouse associate, assembly, production, forklift order puller, forklift, machine operators, maintenance mechanics, material handlers, receptionist, data entry, maintenance technicians, customer service, concierge representative, insurance, sales, substitute teaching, collections, call center, administrative assistant, accounts payable clerk, accounts receivable clerk, file clerk, contact center agents, and office managers.

PeopleShare provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, PeopleShare complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. IND9