Health Information Specialist I

Datavant is the data collaboration platform trusted for healthcare. Guided by our mission to make the world's health data secure, accessible and actionable, we provide critical data solutions for organizations across the healthcare ecosystem—including providers, health plans, researchers, and life sciences companies. From fulfilling a single patient's request for their medical records to powering the AI revolution in healthcare, Datavanters are building the future of how data is connected and used to improve health. Position Highlights Full‑time Monday – Friday, 8 AM – 4:30 PM; located in Hershey, PA Full‑time benefits including medical, dental, vision, 401K, tuition reimbursement, paid time off (including major holidays) In‑person—opportunity for growth within the company You will Receive and process requests for patient health information in accordance with Company and facility policies and procedures. Maintain confidentiality and security with all privileged information. Maintain working knowledge of Company and facility software. Adhere to the Company’s and Customer facilities Code of Conduct and policies. Inform manager of work, site difficulties, and/or fluctuating volumes. Assist with additional work duties or responsibilities as needed. Apply medical privacy regulations consistently to guard against unauthorized disclosure. Manage patient health records and safeguard them in compliance with HIPAA standards. Prepare new patient charts, gathering documents and information from paper sources and/or electronic health record. Ensure medical records are assembled in standard order and are accurate and complete. Create digital images of paperwork to be stored in the electronic medical record. Respond to requests for patient records, both within the facility and by external sources, retrieving them and transmitting them appropriately. Answer inbound/outbound calls. Assist with patient walk‑ins. Assist with administrative duties such as handling faxes, opening mail, and data entry. Meet productivity expectations as outlined at the specific site. Schedule pick‑ups as needed. Perform other duties as assigned. What you will bring to the table High School Diploma or GED. Ability to commute between locations as needed. Ability to work overtime during peak seasons when required. Basic computer proficiency. Comfortable using phones, fax machine, printers, and other general office equipment on a regular basis. Professional verbal and written communication skills in English. Detail‑oriented and quality‑focused in relation to accurate and compliant information for medical records. Strong data entry skills. Ability to work with minimum supervision, responding to changing priorities and role needs. Ability to organize and manage multiple tasks. Ability to respond to requests in a fast‑paced environment. Bonus points if Experience in a healthcare environment. Previous production/metric‑based work experience. In‑person customer service experience. Ability to build relationships with on‑site clients and customers. Comfortable bringing new ideas, process improvement suggestions, and feedback to internal stakeholders. Additional Information To ensure the safety of patients and staff, many of our clients require post‑offer health screenings and proof of or completion of various vaccinations such as the flu shot, Tdap, COVID‑19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case‑by‑case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy, pregnancy‑related medical conditions, and/or religion. This job is not eligible for employment sponsorship. Datavant is committed to a work environment free from job discrimination. We are an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement. Know Your Rights. In addition, Datavant does not and will not discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. #J-18808-Ljbffr