Receptionist

Description of the role: The Receptionist at Serene Gardens of Hartland is the first point of contact for visitors, residents, and callers. This role plays a crucial part in creating a welcoming and friendly atmosphere. Responsibilities:

• Greet visitors and residents in a warm and welcoming manner
• Answer phone calls and direct them to the appropriate person or department
• Manage incoming and outgoing mail
• Assist in scheduling appointments
• Keep the reception area clean and organized
• Maintain Visitor and Resident Sign In & Sign Out Logs
• Comply with Residents’ Rights policy and Community and Employee Policies and Procedures.
• Other duties as assigned.

• Excellent verbal and written communication skills
• Strong organizational skills
• Proficiency in Microsoft Office
• Prior experience in a customer service role is preferred
• High school diploma or equivalent