Optical Sales Associate - Willing to Train!

Optical Sales Associate - Willing to Train!

Bowling Green, KY

EyeCare Partners is the nation's leading provider of clinically integrated eye care. Our national network of over 300 ophthalmologists and 700 optometrists provides a lifetime of care to our patients with a mission to enhance vision, advance eye care and improve lives. Based in St. Louis, Missouri, over 650 ECP-affiliated practice locations provide care in 18 states and 80 markets, providing services that span the eye care continuum.

Title: Optical Sales Associate (Optician) - Willing to Train! Company: McPeak Vision Partners Location: Bowling Green, KY Training Provided – No medical/ eyecare experience required!

Perks:

• Full Benefits Package - Medical, Vision, Dental and Life Insurance
• 401k + Employer Matching
• Paid Time Off and Paid Holidays
• Paid Maternity Leave
• Competitive Base Pay

Hours:

• Full Time
• Our offices are open Monday-Friday 7:15am-4:30pm. You must have open availability to work any/all shifts within these hours. You may need to work a little earlier and/or later as needed.

Summary

An Optician will achieve a world class Total Patient Experience that both maximizes the retail sales but also supports the patients' medical needs. This employee is trained to dispense and fit glasses and contacts, working from the prescriptions written by Optometrists and Ophthalmologists. They connect the patient needs to the good and services we offer.

Essential Duties and Responsibilities

• Embrace and execute our Total Patient Experience to build relationships with all patients while delivering great medical support
• Determine patient wants and needs and selling to exceed their expectations
• Assist patients in selecting frames according to style and color, coordinating frames with facial and eye measurements and optical prescriptions
• Able to operate the auto-lensometer and manual lensometer
• Educate and recommend specific lenses, lens coatings and frames to suit patient needs
• Can accurately collect measurements such as bridge, eye size, temple length, seg heights, vertex distance, pupillary distance, and pantoscopic tilt
• Dispense patient orders and repair and adjust patient frames
• Dispense all glasses and/or contact lens orders in E360
• Ensure all job aids and policies are followed
• Maintain frame standards with cleaning, organization, full and well-presented areas
• Follow all protocols to keep Frame inventory accurate
• General office duties and cleaning to be assigned by manager
• Assist with other duties in the office as needed

Qualifications

• Communication, interpersonal and negotiation skills
• Ability to read, analyze and interpret insurance forms
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
• Ability to write routine reports and correspondence
• Ability to speak effectively before groups of customers or employees of organization
• HIPAA: All Associates must comply with the Health Insurance Portability Accountability Act of 1996 (HIPAA) as it pertains to disclosures of protected health information (PHI) as described in the Notice of Privacy Practices and HIPAA Privacy Policies and Procedures

Education and/or Experience

• Minimum Requirement: High school diploma or general education degree (GED) required
• Minimum Requirement: One year in a customer interactive position; or equivalent combination of education and experience

Licenses and Credentials

• Current ABO/ABOC and NCLE certifications (or obtained with first 2 years of employment) preferred

Systems and Technology

• Proficient in Microsoft Excel, Word, PowerPoint, Outlook

Physical Requirements

• This role requires a variety of physical activities to effectively perform essential job functions. The position involves frequent walking (75%), sitting (50%), and standing (50%), with regular bending, stooping, and reaching (25–50%). Employees must be able to lift, carry, push, and pull items up to 25 lbs. Strong fine motor skills and full use of hands are essential, as the role demands constant grasping, writing/typing, and use of technology. Visual and auditory acuity—including color, depth, peripheral vision, and the ability to adjust focus—is required 100% of the time. Occasional driving or climbing may also be necessary.