Part-time Front Office Assistant New Kensington, PA

Crossroads Treatment Centers is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Since 2005 Crossroads has been at the forefront of treating patients with opioid use disorder. Crossroads is a family of professionals dedicated to providing the most accessible highest quality evidence-based medication assisted treatment (MAT) options to combat the growing opioid epidemic and helping people with opioid use disorder start their path to recovery. This comprehensive approach to treatment the gold standard in care for opioid use disorder has been shown to prevent more deaths from overdose and lead to long-term recovery. We are committed to bringing critical services to communities across the U.S. to improve access to treatment for over 26500 patients. Our clinics are all outpatient and office-based with clinics in Georgia Kentucky New Jersey North and South Carolina Pennsylvania Tennessee Texas and Virginia. As an equal opportunity employer we celebrate diversity and are committed to an inclusive environment for all employees and patients.

Day in the Life of a Front Office Assistant

• Responsible for providing excellent customer service checking in patients receiving payments and assisting in daily operations.
• Maintain friendly professional attitude towards patients offer a white glove experience.
• Provide an exceptional experience by guiding new patients through their intake process.
• Collect urine and saliva samples for patient drug screens as needed
• Maintains daily financial records and reports
• Coordinates with medical and clinical staff to coordinate intakes
• Provides clerical and logistical support
• Oversees patient accounts and financial responsibilities

Education and Experience requirements :

• At minimum High School Diploma or GED required.
• Customer Service experience in a fast paced environment preferred.
• Experience in healthcare addiction medicine office administration preferred.
• Lived Addiction experience is a plus.

Hours Schedule and Travel (if applicable)

Expected hours for this role are 26 hours per week. See specific schedule requirements below.

• Monday 8:00 AM - 5:30 PM
• Tuesday 11:30 AM - 7:30 PM
• Thursday 9:00 AM - 5:30 PM

Position Benefits

• Have a daily impact on many lives .
• Excellent training if you are new to this field.
• Mileage reimbursement (if applicable) Crossroads matches the current IRS mileage reimbursement rate.
• Community events that promotes belonging and education . Includes but not limited to community cook outs various fairs related to addiction treatment and outreach parades addiction awareness for schools and holiday events.
• Opportunity to save lives everyday!

Required Experience:

Junior IC