Multi Site Service Manager

Multi-Site Service Manager

Lead Teams. Drive Excellence.

Now Hiring: Multi-Site Service Manager

Are you an experienced maintenance leader who thrives on developing teams, solving complex operational challenges, and creating exceptional communities? Morgan Properties is seeking a Multi-Site Service Manager to oversee maintenance operations at The Greens at Westgate (200 units) in York, PA and Lions Gate (145 units) in Red Lion, PA.

This role is ideal for a leader who brings passion for developing people, leads with integrity, treats residents and team members with respect, and is committed to delivering quality results every day. You'll oversee maintenance operations across both communities, ensuring company standards, safety requirements, and resident expectations are consistently exceeded while leading your team to success.

What You'll Be Doing

As a Multi-Site Service Manager, you will:

• Lead, coach, and develop Maintenance Technicians, promoting accountability, teamwork, and continuous growth.
• Delegate responsibilities effectively while empowering your team to troubleshoot, diagnose, and resolve maintenance issues independently.
• Prioritize work orders, apartment turns, preventative maintenance, and capital projects across two communities.
• Coordinate vendor relationships and oversee contractor performance to ensure projects are completed safely, efficiently, and on schedule.
• Partner with community office teams to provide outstanding customer service and timely communication regarding resident maintenance concerns.
• Ensure all maintenance operations comply with company standards, safety regulations, and applicable laws.
• Develop and manage preventative maintenance schedules, make-ready timelines, and daily work priorities.
• Maintain organized inventory and ensure maintenance supplies and equipment are readily available.
• Conduct regular inspections of occupied and vacant apartment homes, buildings, and community grounds.
• Respond to true emergency situations and weather-related events when necessary.

Compensation & Benefits

• Base Salary: $65,000-$75,000
• Up to 100% Rent Discount
• Property Staff Shared Renewal Commissions
• Morgan Essentials: $300 Quarterly
• On-Call Appreciation: $15/day when responding to emergency coverage
• Medical, Dental & Vision Insurance
• 401(k) with Company Match
• Generous Paid Time Off, including 10 paid holidays and sick leave

Schedule

• Monday-Friday 8:30 AM-5:00 PM
• On call availability required for emergency and weather-related events

What We're Looking For

• Active, valid driver's license and reliable personal transportation.
• Previous Service Manager experience in multifamily housing required.
• Experience managing medium-to-large apartment communities or multiple properties preferred.
• Broad knowledge of apartment maintenance systems, including HVAC, plumbing, electrical, appliances, carpentry, and general building maintenance.
• Experience prioritizing work orders, overseeing apartment turns, coordinating vendors, managing resident-impacting maintenance escalations, and maintaining safety and compliance standards.
• Demonstrated ability to lead through others by coaching, delegating, mentoring, and holding team members accountable rather than personally completing every repair.
• Strong organizational, communication, and time management skills with the ability to balance priorities across multiple communities.
• EPA and CPO certifications preferred but not required.

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If you are hired at Morgan Properties, your overall compensation package will also be determined based on factors such as geographic location, skills, education, and/or experience which may result in total compensation outside of this range.

Get To Know Us:

Established in 1985 by Mitchell Morgan, Morgan Properties is a national real estate investment and management company headquartered in Conshohocken, Pennsylvania. Jonathan and Jason Morgan represent the next-generation leaders growing the platform and overseeing the business operations. Morgan Properties and its affiliates currently own and manage a multifamily portfolio comprised of more than 400 apartment communities and over 110,000 units located in 22 states. The Company is among the three largest multifamily owners in the nation and the largest in Pennsylvania, Maryland, and New York. With over 2,600 employees, Morgan Properties prides itself on its quick decision-making capabilities, strong capital relationships, and proven operational expertise.