Client Delivery Associate

Client Delivery Associate

NewtonX is a B2B insights company trusted by the world's most innovative companies to make high-stakes decisions with confidence. We combine a verified network of business professionals with AI-powered research tools to deliver research intelligence faster, more precise, and more defensible than traditional methods. Our clients include Google, Microsoft, TikTok, DoorDash, Stripe, and Coinbase. Our research has been cited by Fortune, Forbes, TechCrunch, Adweek, and the Wall Street Journal. NewtonX has raised $47M from investors including Two Sigma Ventures, Third Prime, XFund, and Citi Ventures.

NewtonX is looking to hire its next Client Delivery Associates to support our rapid growth, and connect NewtonX clients to world-leading professionals. We are looking for motivated people who are excited by the idea of making a difference in the knowledge market. This role is a great entry point into future opportunities at our quickly growing company and provides a great general business toolkit. The Client Delivery Associate role works with world class companies and clients, including multiple Fortune 500 companies as well as top tech and management consulting companies, to understand their needs and deliver high impact research projects to help them uncover insights to answer their toughest business questions. In this role you will work with world class companies, including Fortune 500 Enterprises as well as top tech and management consulting companies (MBB, Tier 2), to understand their needs and deliver high impact research projects to help them uncover insights to answer their toughest business questions.

In this role you will:

• Facilitate connections between clients and experts through our marketplace
• Understand the granular needs of the clients and help them design their knowledge request
• Assess in detail the specific knowledge of the request and onboard them to the platform
• Prioritize and multi-task in a fast-paced environment with clients and experts covering all imaginable sectors of expertise, geographies etc.
• Learn about new technologies, industries, topics daily and find ways to codify the requests into NewtonX's knowledge graph
• Learn new things, mentor and share knowledge with team members.
• Be a client partner, and ensure our client stakeholders maintain their trust in NewtonX as the go-to B2B research partner of choice

Ultimately, you will be driving the core value of the company: connecting experts to clients. This foundational role will enable you to progress quickly within NewtonX towards commercial and/or operational leadership.

Who you are:

• 0 - 2 years of professional work experience
• You love challenging the status quo
• You enjoy solving problems. Take difficult challenges and provide creative solutions.
• You enjoy learning (you will learn about topics as broad as AI and as narrow as IoT in Retail in Thailand)
• You think on your feet. When things change, you roll with the punches (no day is the same!)
• You enjoy team collaboration, communication, listening and advocating.
• You communicate clearly, write well, succinctly and effectively your thoughts
• You enjoy work independently and efficiently with minimal direction and under pressure
• Smart, quick, thoughtful and resourceful problem solver
• A strong client service orientation; confidence, professional and pleasant style, and a can-do attitude to deliver great service
• Have a bachelor's degree in relevant field of study

If the profile above describes you and your passions, we'd love to hear from you!

What we offer:

• Compensation: $73,250 base salary + performance bonus + benefits package
• Development: Career advancement and training opportunities
• Comprehensive Benefits: Excellent medical, dental, and vision insurance.
• Retirement: 401k match with immediate vesting.
• Perks: Health savings/flexible savings account, and pre-tax commuter benefits.
• Work-Life Balance: Paid time off: vacation, holidays, sick, and parental leave.
• Great Culture: A diverse, collaborative, and positive culture where we invest in and celebrate each other's success (happy hours, team projects, and retreats).
• Visa sponsorship is not available for this role.

NewtonX is proud to be an equal opportunity workplace. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity/expression, age, status as a protected veteran, status as an individual with a disability, or any other applicable legally protected characteristics.