Patient Collections Specialist

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process. Patient Collections Specialist Full Time Admin Support New Hope, Minneapolis, MN, US Salary Range: $19.00 To $20.00 Hourly Patient Collections Specialist - Medical Billing / DME Billing Company: Corner Home Medical Location: New Hope, MN Job Type: Full‑Time Schedule: Monday-Friday, 8:30am-5:00pm Pay: $20.00 per hour Corner Home Medical is seeking a detail‑oriented Medical Billing Specialist / DME Billing Specialist with strong problem‑solving skills and knowledge of insurance processes, medical coding, and durable medical equipment (DME). This role is ideal for someone who thrives in a fast‑paced healthcare billing environment, enjoys analytical work, and is committed to accuracy and compliance. Work with a respected leader in the durable medical equipment (DME) industry Opportunities for continuous training in billing, coding, and compliance Supportive team environment with room for growth Stable healthcare industry role with meaningful impact Key Responsibilities can include but not be limited to: Collaborate with CHM management and staff to support billing operations. Maintain professional relationships with customers, referral sources, and suppliers. Protect and enhance the company’s reputation by delivering exceptional service. Perform Audit review of patient accounts for accuracy. Process claim adjustments, including voids and corrections. Obtain prior authorizations and submit pre‑notifications for equipment and services. Utilizing Provider and 3 rd party software systems to obtain information (Epic, Availity, MNits, etc.). Resolve customer, referral and internal employee questions related to billing via fax, emails and phone. Answering customer queue phone line and resolving patient questions. Review patient billing for Accuracy and follow up on outstanding balances to resolve and collect. Follow up on outstanding Accounts Receivable (A/R) to ensure timely reimbursement. Provide backup support for other billing team members when needed. Work on projects, reporting, and process improvement initiatives. Maintain Daily workloads, tasks, WIP’s to insure timely reviews. Perform additional duties as assigned. Qualifications High school diploma or equivalent required. Medical billing, medical terminology, or related coursework preferred (not required). Brightree software experience preferred—training available. Knowledge of accounting principles and billing compliance standards. Ability to analyze data, problem‑solve, and make independent decisions. Strong written and verbal communication skills and excellent phone etiquette. Ability to communicate medical and billing information clearly to patients and healthcare professionals. Knowledge of Medicare, commercial insurance guidelines, and DME billing policies. Ability to adapt billing procedures to meet operational needs. Ability to provide guidance and training to others in areas of expertise. Strong organizational skills with the ability to multitask and meet deadlines. Excellent computer skills; high accuracy and attention to detail. Highly motivated, dependable, and a team player. Physical Requirements Sitting, standing, walking Kneeling, squatting, lifting, twisting, reaching, and grasping Office Work Environment Office All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. #J-18808-Ljbffr Corner Medical, LLC