RN Clinical Team Development

Job Description: The primary role is to develop the Medical Assistant Teams and Medical Assistant Leads at SCL Health Medical Group Clinics with a focus on workflows, protocols and team building and development. This role will strongly collaborate with the Clinic Managers and partner with Process Improvement, Ambulatory Informatics, Pharmacy and other system resources.

ESSENTIAL DUTIES AND RESPONSIBILITIES

1. Responsible for development and coaching of Medical Assistants (MA)
2. Responsible for developing MA and MA lead clinic orientation and training
materials. Maintain accountability with lead MA to accomplish orientation,
education and training of MA staff
3. Coach providers and MAs on building trusting work relationships that
maximize patient centered care
4. Act as a Subject Matter Expert for the MA Scope of Practice
5. Make quality improvement recommendations by observing work
flows, studying, evaluating and redesigning processes
6. Responsible for execution of MA role in pharmacy guidelines including
vaccine administration process, controlled substances, CLIA (Clinical
Laboratory Improvement Amendments) proficiency and general medication
safety practices
7. Responsible for identifying, creating, implementing and standardizing
necessary MA protocols
8. Participate in clinic QI (Quality Improvement) meetings to support MA driven
measures (for example, measures that rely on inreach) and actively
participate in clinic process improvement projects that focus on the MA role
9. Participate in the interview process by providing guidance to lead MAs
10. Promotes mission, vision, and values of SCL Health, and abides by service
behavior standards.
11. Performs other duties as assigned.

Minimum Requirements

Graduation from an accredited School of Nursing is required.
ASN required.

Current license as a Registered Nurse in the state of practice
Current Basic Life Support for Healthcare Providers (BLS-HCP) course completion card from the American Heart Association

Two years of experience working as a Registered Nurse

Preferred

Bachelor’s of Nursing

3+ years of clinical nursing experience. Primary care nursing &/or
Specialty care experience preferred.1+ years of leadership/management including process improvement and change management experience.

KNOWLEDGE, SKILLS, AND ABILITIES
To perform this job successfully, an individual must be able to perform each essential
duty satisfactorily. The requirements list must be representative of the knowledge, skills,
minimum education, training, licensure, experience, and/or ability required. Reasonable
accommodations may be made to enable individuals with disabilities to perform the
essential functions.
● An ability to be flexible and adaptable in day to day job duties as the primary care RN role evolves
● An interest in self-motivation and self-learning
● Proficient in advocating for MA and RN clinical support roles as they pertain to primary care patient centered care
● Strong understanding of the value of RN role on an integrated primary care team
● Ability to interact frequently with Clinic Manager, Practice Administrators, Executive Director of Operations and RN Manager (update to appropriate title)
● Regular attendance to perform work on site during regularly scheduled business hours or scheduled shifts is required
● Ability to work nights and/or weekends is required for identified positions

Location:

Intermountain Health St Vincent Regional Hospital

Work City:

Billings

Work State:

Montana

Scheduled Weekly Hours:

40

The hourly range for this position is listed below. Actual hourly rate dependent upon experience.

$36.71 - $56.17

We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

Learn more about our comprehensive benefits package here .

Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

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All positions subject to close without notice.