SAP BASIS Consultant

Role Overview: We are seeking an experienced SAP BASIS Consultant to administer, monitor, optimize, and support critical SAP landscapes. This role encompasses managing systems across ECC, S/4HANA, BW, PI/PO, Solution Manager, SAP HANA, and related middleware components. The consultant will ensure system availability, performance, manage upgrades, migrations, coordinate security, govern transports, resolve incidents, and provide technical support for business-critical SAP environments. Key Responsibilities: Administer and support SAP landscapes including ECC, S/4HANA, BW, CRM, PI/PO, SAP Gateway, Fiori front-end server, Solution Manager, and SAP HANA systems. Perform daily system health checks, background job monitoring, spool administration, interface monitoring, log analysis, and proactive issue identification. Manage SAP transports using Transport Management System (TMS), including import scheduling, sequencing, troubleshooting, and audit-ready documentation. Support SAP kernel upgrades, support package stack upgrades, enhancement package upgrades, add-on installations, SPAM/SAINT activities, and SUM/DMO-based maintenance. Provide HANA database administration support including start/stop, backup monitoring, tenant/system database checks, license checks, performance tuning, and troubleshooting. Plan and execute system refreshes, client copies, homogeneous/heterogeneous migrations, post-refresh activities, and environment stabilization. Monitor and tune system performance using ST02, ST03N, ST04, SM50, SM51, SM66, DBACOCKPIT, EarlyWatch Alert reports, and other SAP tools. Coordinate with SAP Security teams for user administration, authorization issue analysis, role troubleshooting, SOD-aligned access support, and audit-related activities. Raise and track SAP incidents through SAP ONE Support Launchpad, apply SAP Notes, coordinate OSS connections, and work with SAP support for critical issues. Support high-priority P1/P2 incidents, root cause analysis, service restoration, stakeholder communication, and preventive action tracking. Collaborate with functional, ABAP, infrastructure, database, network, cloud, and application teams for integrated SAP operations and project delivery. Create and maintain technical documentation, operational runbooks, change records, SOPs, system inventory, refresh plans, and knowledge transition materials. Required Skills: Strong hands-on experience in SAP BASIS administration for SAP NetWeaver-based systems and S/4HANA landscapes. Experience with SAP HANA administration, HANA Studio / Cockpit, backup/restore monitoring, tenant database management, and performance troubleshooting. Good working knowledge of SAP upgrades, support package application, kernel upgrades, SUM, DMO, system copies, and refresh activities. Hands-on experience with transport management, background jobs, printer/spool management, RFC destinations, SAP profiles, operation modes, and system parameters. Experience in incident, problem, change, and release management processes using tools such as ServiceNow, Jira, Azure DevOps, or equivalent ITSM platforms. Familiarity with SAP Fiori, SAP Gateway, web dispatcher, SSL certificates, SSO/SAML basics, SAProuter, and interface connectivity troubleshooting. Working knowledge of operating systems such as Linux/Unix and Windows, and databases such as HANA, Oracle, SQL Server, DB2, or Sybase. Ability to work in production support models with defined SLAs, on-call support, and critical incident response. Excellent communication, client interaction, and stakeholder management skills. Strong analytical and troubleshooting capabilities with ownership mindset. Ability to work collaboratively with global delivery teams across time zones. Strong documentation discipline and ability to create clear technical runbooks. Ability to mentor junior team members and support knowledge transition. Qualifications: 6 to 15 years of relevant SAP BASIS / NetWeaver / HANA administration experience. SAP certifications in BASIS, HANA, S/4HANA system administration, or cloud infrastructure are preferred. Preferred Skills: Exposure to cloud-hosted SAP landscapes on Azure, AWS, or GCP. Experience with SAP Solution Manager, ChaRM, Monitoring, EarlyWatch Alert, Focused Run, or equivalent observability platforms. Understanding of SAP BTP administration, Cloud Connector, Integration Suite, or hybrid integration patterns. Knowledge of automation or scripting using shell scripts, PowerShell, Python, Ansible, or similar tools. Has supported or implemented SAP landscapes in production environments with strict SLA expectations. Has participated in upgrades, migrations, system copies, refreshes, audits, or DR exercises. Can balance hands-on technical work with coordination, communication, and delivery governance. Understands enterprise change management, audit requirements, and operational risk controls. Prophecy Technologies