Speaker Success Specialist

Speaker Success Specialist

At BostonSpeaks, we're passionate about transforming individuals into confident, influential speakers. BostonSpeaks provides public speaking coaching and consulting services including individual coaching and group training to business professionals ranging from junior employees to C-Suite executives. Our services are provided in person (Boston) and online.

POSITION SUMMARY:

The Speaker Success Specialist is a sales professional with a passion for helping others. In this role, the Speaker Success Specialist guides individuals and organizations to programs that improve public speaking confidence and reduce speaking anxiety. This is a consultative role focused on understanding goals, diagnosing needs, and recommending the right solution with care and clarity.

The Speaker Success Specialist is responsible for running thoughtful discovery conversations over Zoom and managing the follow-through to enrollment. The role rewards consistency, preparation, and strong communication. There is also close collaboration with the founder and operations team to ensure prospects have a clear, supportive experience.

The Speaker Success Specialist conducts discovery video calls with people who have already filled in "contact us" forms from our website or have watched our training. These leads are sourced through search engines and targeted advertising, resulting in prospects that are serious about public speaking training. The people who communicate with us already are looking for a solution.

This is a part-time (15-25 hours per week), commission only position with room to grow into full-time.

KEY RESPONSIBILITIES:

• Engage incoming, warm leads to initiate meaningful conversations, gauge their specific needs and aspirations related to public speaking improvement, and ultimately guide them toward our tailored coaching solutions through a virtual call.
• Take calls scheduled to your calendar availability (preferably ranging from 8am-6 pm EST).
• If they have gone through our webinar, reach out to leads via the phone numbers they've provided.
• Proactively follow up with leads through calls, email, and messaging to facilitate enrollment.
• Collaborate with the Chief Revenue Officer and team, actively participating in strategy, coaching, and call review sessions.
• Commit to ongoing personal and professional growth, embracing feedback, mentorship, and continuous learning.
• Your interactions will be characterized by empathy and a commitment to providing a personal touch. You will not only offer information about our coaching programs but also address any questions or concerns the leads may have. Your goal is to make them feel valued and supported throughout their journey.

WHAT YOU'LL NEED:

• Demonstrated success with high-ticket sales. Experience selling coaching or professional services to emerging and established leaders is a plus.
• Interest in helping people with public speaking anxiety, speaking with greater confidence and influence
• Innate interpersonal skills.
• A mindset focused on growth and development.
• Proficiency in CRM systems.
• Outstanding written and verbal communication abilities.
• A collaborative spirit, thriving in a high-achieving, positive work environment.
• Looking for long-term growth with a team they enjoy working with.
• Culture fit, company mission fit, and people fit are as important as earning potential.
• Remote - must be able to work from home with a reliable computer, webcam/microphone and Internet access.

WHAT WE OFFER:

• Competitive commission-based compensation with uncapped earning potential.
• Flexible, remote work environment.
• The opportunity to impact a dynamic and growing organization.

HOW TO APPLY

Email Jake at jake [at] bostonspeaks.com with a 23 minute video introduction (Loom, YouTube, or similar) along with your LinkedIn profile. Please answer the following:

1. What attracted you to this opportunity at BostonSpeaks?
2. Why do you feel you would excel in this role?
3. Briefly describe your experience with consultative sales and/or professional service sales.
4. How would your closest friend or family member describe you?
5. Which one of our core values resonates most with you, and how have you embodied it personally?