Volunteer Coordinator

Volunteer CoordinatorThe mission of Ben's Bells is to inspire, educate, and motivate people to realize the impact of intentional kindness, and to empower individuals to act according to that awareness, thereby strengthening our relationships, our communities, and ourselves.Recent research demonstrates that kindness benefits our physical and mental health, and that recognizing kindness in others increases a person's happiness and satisfaction. But just as solving a calculus problem requires advanced math skills, the challenges of daily life require advanced kindness skills. By focusing on kindness and being intentional in our interactions, we can improve our ability to connect. The mission of Ben's Bells is to inspire individuals and communities to engage in kindness education and practice.Position SummaryReporting to the Executive Director, the Volunteer Coordinator supports the mission of Ben's Bells by creating a warm and welcoming environment for all volunteers. This position focuses on recruiting and retaining individual volunteers, as well as cultivating relationships with schools, organizations, and businesses, to provide the organization with a robust, engaged volunteer pool to assist with production, mural installation, outreach, retail events, etc.ResponsibilitiesRepresent the mission of and story behind Ben's Bells to the communityServe as a first point of contact for volunteers and groupsManage volunteer inquiry inbox and respond to phone and voicemail messagesCoordinate and secure volunteers for Education, Retail, and Studio departments as neededMaintain schedule and calendar for all volunteers and volunteer groupsManage and maintain volunteer database, including updating available volunteer opportunities, building registration forms, and running reportsNurture existing volunteer relationshipsDevelop and implement volunteer retention strategiesGrow volunteer base including new individual, group, and corporate volunteersIdentify and attend off-site volunteer recruitment events and opportunitiesSend monthly volunteer emails and targeted recruitment emails via the volunteer databaseProcess invoices, donations, and paymentsWork with the Marketing & Events Coordinator to secure social media content promoting volunteeringWork with the Education Manager to continually improve volunteer experience and deepen connection to the missionEssential Skills and AbilitiesStrong administrative and organizational skills, including communication, data management, and scheduling oversightExcellent people skills, including an ability to partner with a diverse team of staff and volunteers and maintain relationshipsFlexible and able to manage shifting priorities; can work within an ambiguous, fast-moving environmentPersonal qualities of kindness, integrity, credibility, and commitment to the mission of Ben's BellsQualificationsVolunteer oversight and retention experience preferred but not requiredBackground in non-profit or volunteer work preferred but not requiredBilingual skills preferred but not requiredMust have a valid Arizona Driver's License with a clean driving record and reliable personal transportationMust be able to lift 50+ pounds and work outdoorsThis position is Tuesday - Saturday, and full-time at 30 hours per week. This position is based at our Downtown location but will require occasional off-site and evening shiftsBenefits15 days of paid vacation annually, 6 paid holidays, and a paid week of closure over winter breakPaid time off for birthday, self-care, and volunteering at another 501(c)3 organizationMedical, Dental, Vision, and IRA plan options availableEmployer-Paid Life Insurance PolicyFlexible work scheduleTimeline Position will remain open until filled