Medical Assistant - Jackson Heights

Description

Every single day, you have the power to turn a stressful clinic visit into a warm, healing experience. At Nao Medical, our Medical Assistants are the heartbeat of our clinical team. You aren't just checking boxes; you are partnering with providers, leveraging modern healthcare tech, and directly impacting the health of your local community.

If you're ready to grow your clinical skills in a fast-paced, supportive, and truly innovative environment, we want to meet you.
About Nao Medical

Nao Medical is a modern, multi-specialty healthcare network committed to accessible, high-quality, patient-centered care. For 13+ years, we've proudly served over a million New Yorkers by combining clinical excellence with compassionate service to create healthier communities.

Why You'll Love This Role

• Hands-on Clinical Variety: Build your skills every day by assisting with diverse procedures, from phlebotomy and EKGs to wound care and splinting.
• Direct Patient Impact: Be the reassuring face and compassionate voice that guides patients through their health journeys from check-in to checkout.
• Tech-Enabled Workflows: Spend more time with patients and less time fighting paperwork using our modern, seamless Electronic Medical Records (EMR) system.
• Supportive Team Leadership: Work alongside dedicated Site Supervisors and Licensed Providers who actively champion a collaborative, low-drama culture.
• Career Growth: Learn new clinical specialties and fast-track your healthcare career within our rapidly expanding, multi-specialty network.

Compensation + Benefits

• Pay: Competitive Hourly Rate (Based on experience)
• Full Benefits Package: Comprehensive medical, dental, and vision insurance.
• Life Coverage: Complimentary $50,000 Life and AD&D insurance.
• Family Perks: Free discounted care for you and your family at any Nao Medical Clinic.
• Financial Security: 401(k) retirement plan with competitive company match.
• Time to Recharge: Generous Paid Time Off (PTO) and paid leave programs.
• Pet Insurance: Coverage to help care for your furry family members.

What You'll Do
Clinical Excellence & Patient Care

• Escort patients to exam rooms, accurately document chief complaints, and collect vital signs.
• Perform point-of-care testing, including EKG testing, phlebotomy, and laboratory specimen collection and prep.
• Assist Licensed Providers with minor clinical procedures like wound care, ear lavages, breathing treatments, and suture/staple removal.
• Maintain strict sterilization protocols for medical equipment and clinical spaces to ensure patient safety.

Patient Experience & Coordination

• Create a welcoming environment by checking in on patients during their visit and clearly communicating updates to reduce wait times.
• Coordinate seamlessly with the clinical and administrative staff to optimize patient flow.
• Assist patients with mobility and positioning needs with ultimate empathy and respect.

Clinic & Operational Support

• Assist with front-desk operations as needed, including patient registration, answering phones, and scheduling follow-up appointments.
• Maintain complete and accurate patient charts within the EMR system, upholding standard HIPAA compliance.
• Keep exam rooms perfectly stocked, clean, and prepped for the next patient.

Requirements

• Certified Medical Assistant (CMA), EKG Certification, or Phlebotomy Certification
• Active Basic Life Support (BLS) Certification
• Active Infection Control Certification
• Fully comfortable documenting in Electronic Medical Record (EMR) systems.
• Strong communication skills, deep empathy, and a collaborative team mindset.
• Previous experience in an urgent and primary care (Preferred)