IT Tech

Job Description

Job Description

We are seeking an experienced IT Support Technician to provide technical support for computer systems, hardware, software, and network equipment in a manufacturing environment. Responsibilities include troubleshooting technical issues, installing and maintaining IT equipment, supporting new applications, assisting end users, and maintaining IT inventory. The position also supports shop floor systems and works closely with multiple departments to ensure smooth daily operations.

Qualified candidates should have 3+ years of IT support experience , knowledge of Windows and Linux operating systems, networking, and PC troubleshooting. CompTIA A+ and Network+ certifications are preferred, along with experience using Oracle databases and SQL.
Culture
At Hire Energy Staffing, we believe great workplaces start with great people. We value reliability, teamwork, communication, and a strong work ethic, while creating opportunities for employees to learn, grow, and succeed. Our team is committed to connecting people with employers where they can make an impact, feel valued, and build toward their future.
Responsibilities
Essential Duties and Responsibilities:
• Install and perform minor repairs to hardware, software, and peripheral equipment, following design or installation specifications.
• Assist Jr. IT Technicians as needed.
• Oversee the daily performance of computer systems.
• Supporting the roll-out of new applications.
• Provide support to users related to operational systems, applications and hardware.
• Support NPIs (New Products Introduction)
• Working on system troubleshooting
• Control the IT equipment inventory.
• Work with various departments on levels for project needs.
• Provide level one assistance for issues related with shop floor control systems.
• Other duties as assigned.

Required Qualifications:
• Degree in computer Science, IT or related field preferred with a minimum of three years plus of experience as IT support.
• Certification in CompTia A+ and CompTia Network
• Oracle database SQL experience highly preferred.
• Basic experience with Linux and Windows operational systems.
• Basic experience with in-network cabling, switches and routers.
• Ability to troubleshoot and problem solve.
• Microsoft Office product knowledge.
• Working knowledge and skill of repairing PC’s laptops, printer/scanner setup and maintenance.
• Keep your work area daily, according to the standard of the 5S 's.
• Participate in Lean Manufacturing /EMC Teams and / or FIH key principles on quality, costs, productivity and social responsibility, etc.
• Comply with and enforce the provisions of the System Management Environment, Health and Safety.
• Ensure that policies, procedures and work instructions of your work area are updated and i implemented.
• Comply with the annual mandatory training plan.
• Maintain the effectiveness of the Quality Management System according to the applicable standards.
Requirements
Authorized to work in the US without sponsorship
Accept a background check to be performed
Accept a drug test to be performed
Lift up to 30 pounds
Ability to work overtime when required.
CompTia A+
Knowledge in: Computer diagnostics
Knowledge in: Desktop support
Knowledge in: Hardware & software installation
Knowledge in: Linux & Windows experience
Knowledge in: Oracle database (SQL)
Knowledge in: MS Office
Knowledge in: Troubleshooting
Equal Opportunity Employer
Hire Energy provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Requisition #i8j97ce0w8lq90io3pbnr4ac