Sales Development Representative (SDR) - Italian Market

Sales Development Representative (SDR) - Italian Market

Join us at Smartness as a Sales Development Representative (SDR) – Italian Market and help us grow the future of hospitality tech.

About the Company

At Smartness , we build SaaS solutions that boost lodging providers’ revenues by over 30% and increase direct bookings. We are the fastest‑growing B2B SaaS in the industry, trusted by 4,000+ clients across 40+ countries, with billions of euros in bookings processed. Backed by top investors and named one of Italy’s Top 10 LinkedIn Startups, we are on a mission to scale globally.

What Will You Do?

• Outbound Prospecting – Identify and engage high‑quality leads by reaching out to accommodation providers. Your main goal is to create qualified appointments through both company‑provided contact lists and direct prospecting of new opportunities.
• Deliver Exceptional Experiences – You’ll be the first point of contact for potential clients, shaping their first impression of Smartness and contributing directly to our growth story.
• Achieve Your Monthly Target – Your performance will be measured by the ARR generated through the opportunities you create, emphasizing quality and conversion rather than volume.
• Data Analysis & Continuous Improvement – Sharpen your analytical mindset by monitoring and improving your pipeline performance using advanced sales tools.
• Trade Shows & Events – Attend 1–2 trade shows per year, meet clients in person, and learn directly from the field.
• Demonstrate Our Value Proposition – Clearly communicate how Smartness helps hospitality businesses grow, sparking enthusiasm and trust among prospects.

What We’re Looking For

• Strategic Sales Mindset – You understand how to approach complex organizations, identify key decision‑makers, and tailor your outreach to different stakeholder levels.
• Business Acumen – You quickly grasp clients’ business models and challenges, positioning Smartness as a strategic partner rather than just a software solution.
• Collaborative Approach – You work closely with Account Executives and Product Owners to build and qualify high‑value pipelines, ensuring alignment from first contact to closing.
• Data‑Driven & Insight‑Oriented – You leverage CRM insights, market data, and sales intelligence tools to prioritize accounts and refine your strategy.
• Resilience & Persistence – Enterprise sales cycles are long and complex – you stay motivated, disciplined, and consistent in your outreach and follow‑up.
• Communication Excellence – You articulate Smartness’s value proposition to C‑level and senior decision‑makers confidently and clearly.
• Experience in B2B SaaS Prospecting – You have 1–2 years of outbound prospecting or lead generation experience, ideally within a SaaS or technology environment.
• Curiosity & Growth Mentality – You constantly learn from data, colleagues, and customers to sharpen your skills and evolve as a sales professional.
• Italian (C2 level)

What We Offer

• Work in a small, high‑performing team that moves extremely fast where you are extremely important.
• Work without dealing with jerks and ego‑maniacs – a culture of respect and collaboration.
• Opportunity to join one of the best travel‑tech sales teams in Europe.
• Environment where mistakes are allowed and used as learning opportunities.
• Space for ideas and projects – your voice matters at every level.
• Continuous growth – we challenge the status quo and renew our sales processes to meet ambitious goals.
• Fun and easygoing culture – we have fun while working.
• Leverage top‑tier software to automate repetitive tasks and focus on customers and targets.
• Remote working with frequent opportunities to meet up.
• Team‑building events beyond the usual outings.
• Competitive salaries and bonuses – we recognize talent and hard work appropriately.

Before You Apply

• We’re highly driven and set our goals higher than most, pushing boundaries others may deem impossible.
• We work much harder than most companies out there.
• Every day we step out of our comfort zones, fueling rapid growth and learning, even though it might come with stress.
• We hold ourselves and our team to the highest standards of excellence and culture.
• If this role isn’t the right match, we may need to part ways for the benefit of both parties.

We hope this sheds light on whether this could be your next adventure. If you believe it is, we warmly invite you to apply and discover your full potential with us!

Seniority level: Not applicable | Employment type: Full‑time | Job function: Sales and Business Development | Industry: Software Development

Referrals increase your chances of interviewing at Smartness by 2x.