Remote Quality Assurance Specialist
NexRep
NexRep LLC is seeking a Quality Specialist to analyze interactions across calls, emails, social media posts and SMS from NexRep's independent marketplace contractors. You will identify trends and collaborate with certification and operations teams to meet client standards. Responsibilities include real-time or post-interaction monitoring, recommending improvements to client scorecards, and sharing detailed feedback with contractors. Travel for meetings may occur as needed. #J-18808-Ljbffr
Vacancy posted 6 days ago
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$130k
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