Anti Money Laundering/Know Your Customer Officer - Senior Associate

Strengthen AML/KYC controls that protect customers and the firm. In this role, you’ll support oversight and execution across Consumer & Community Banking—managing requests, producing insights, and helping deliver initiatives that meet regulatory expectations and internal standards. As an Anti Money Laundering/Know Your Customer Officer - Senior Associate within the AML/KYC Controls team, you strengthen AML/KYC controls that protect customers and the firm. Job responsibilities Manage incoming case requests and deliver timely, accurate responses aligned to regulatory requirements and internal policies Identify potential control/compliance issues and provide recommendations, guidance, and appropriate approvals to enable decision‑making Produce standard and ad‑hoc reports, insights, and presentations supporting AML/KYC initiatives and management routines Support the design, implementation, review, and reporting of AML projects/initiatives that strengthen the AML/Compliance program Help develop and implement solutions (process, controls, or systems) to address identified gaps; support transition to business‑as‑usual Execute assigned deliverables with strong attention to quality and timeliness, escalating risks/issues and recommending mitigants as needed Maintain up‑to‑date knowledge of AML/KYC requirements and the risk/control framework; monitor application of best practices and standards Required qualifications, capabilities, and skills Bachelor’s degree or equivalent relevant experience Minimum 3 years of experience in financial services (controls, audit, QA, operational risk management, and/or AML/KYC) Strong analytical and root‑cause assessment skills across AML/KYC, compliance, and risk topics Strong judgment, integrity, and professional maturity; willingness to ask tough questions and challenge the status quo Excellent written and verbal communication skills; able to interact effectively with all levels of management Highly organized with the ability to manage multiple projects/requests simultaneously in a fast‑paced environment Proficiency in Microsoft Office (Word, Excel, PowerPoint) Preferred qualifications, capabilities, and skills CAMS certification Knowledge of Consumer Banking, Business Banking, and Chase Wealth Management Experience supporting AML program buildout, control design/testing, or remediation initiatives Demonstrated ability to build strong partnerships and influence across teams #J-18808-Ljbffr JPMorgan Chase & Co.