Sales Care Coordinator

Sales Care Coordinator Role

The Sales Care Coordinator role is responsible for driving business development through targeted outreach to key community partners, including healthcare providers, clergy, and other local influences. Were looking for a thoughtful and strategic advocate for our clientssomeone who is proactive, well-organized, and resourceful in overcoming challenges. Success in this role also requires a collaborative mindset, as we value a strong team approach and expect this individual to contribute meaningfully across departments. The Community Liaison & Marketer plays a critical role in supporting the success of Cambridge Caregivers.

Benefits

• 401K with 4% Match
• Health Insurance
• Dental & Vision Insurance
• Gas Stipend

Base Pay + Bonus Opportunities + Commissions

• Paid Time Off
• Employee Assistance Program

Responsibilities

The Sales Care Coordinator role responsibilities include:

• Following up with clients who have missing data in their documents.
• Carrying out follow-up visits as necessary and ensuring continued engagements with long term clients.
• Coordinating visits, care plans updates, and non-medical assessments with Quality Assurance, Scheduling, and the Director of Nursing.
• Maintaining regular and effective communication with staff on your assignments and facilitating closed-loo communication between staff, clients and scheduling teams, including overtime and cancellations expectations.
• Engaging with staff to support scheduling appropriately matching caregivers to clients.
• Assisting with and attending regular round-tables,
• Representing the Agency at conferences, expo, and vendors fairs.
• Assisting in following-up from marketing events, communications, and campaign
• Cultivate relationships with potential partners and referral sources including social workers, case managers, discharge planners, concierge doctors, and specialists among others.
• Actively seek out networking opportunities both inside and outside the industry.
• Cambridge Caregivers encourages participation in boards, committees, clubs, and other social gatherings in order to raise the profile and reputation of the Agency.
• Consult with potential new clients. Inform those seeking care about appropriate options, our service offerings, company policies and practices.
• MS Office experience
• CRM experience

Job Details

• Must be located in the Greater Dallas or Collin County metroplex or willing and able to commute to our Dallas office at least three days per week.
• Must also be willing and able to work from home on weekends and outside of regular business hours.

Cambridge Caregivers is an Equal Opportunity Employer. Cambridge Caregivers is committed to providing high quality services to our clients and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Cambridge Caregivers are based on client care needs and an individuals qualifications without regard to race, religion, nationality, sexual orientation, veteran status, or any other status protected by the laws or regulations in the locations where we operate. Cambridge Caregivers does not place or assign care, nor does it make employment decisions based on any of the aforementioned characteristics.