Case ManagerSocial Worker

Job Description

AFTERNOONS 3:00PM TO 11:30PM

GENERAL SUMMARY:

Join our caring healthcare team as a Case Manager-Social Worker, where you'll have the opportunity to make a meaningful difference in patients' lives every day. In this deeply rewarding role, you'll provide comprehensive therapeutic support and compassionate social work services that help patients and families navigate complex healthcare challenges with confidence and dignity. You'll work collaboratively to create seamless, integrated care experiences within our hospital setting while honoring the importance of continuity of care as patients transition to community-based resources. This is an opportunity to bring your clinical expertise, build genuine relationships, and contribute to positive outcomes in a supportive, team-oriented environment where your wellbeing matters too.

KEY RESPONSIBILITIES:

Conduct thoughtful psychosocial assessments and develop individualized care plans that honor patients' clinical, emotional, and social needs across the lifespan, recognizing the unique circumstances of each person and family Provide compassionate, evidence-based therapeutic interventions and counseling to patients and families, helping them build resilience and discover healthy coping strategies that work for their lives Work alongside patients and families to coordinate smooth transitions of care by building meaningful community partnerships, identifying resources that truly fit their needs, and ensuring supportive follow-up Advocate thoughtfully for patients' rights and needs while helping them navigate complex systems including insurance, Medicaid, and community services with clarity and support Partner with interdisciplinary healthcare teams to develop integrated treatment plans, sharing your clinical insights in ways that enhance understanding and improve patient outcomes Maintain thorough, compliant documentation in electronic health records while upholding confidentiality and the ethical standards of the social work profession Communicate with genuine care and respect with patients, families, colleagues, and community partners to build trust and facilitate effective, person-centered care coordination Apply your clinical judgment thoughtfully in complex psychosocial situations while contributing to unit operations and continuous quality improvement in ways that reflect our commitment to compassionate care Support and mentor students and junior staff, generously sharing your expertise and fostering professional growth and confidence within the social work discipline

EDUCATION/EXPERIENCE REQUIRED:

Master's degree in Social Work required. Three (3) years of clinical experience. Knowledge of social work practices, individuals, case recording, chart documentation, community referrals, and effective networking techniques to coordinate services for patient outside of the hospital is required. Familiarity with general medicine psychiatry, psychology and sociology and how social, familial, economic, and individual factors affect how an individual functions required. Knowledge of child and adult protection laws, state Medicaid guidelines, NASW code of ethics (professional standards), and confidentiality and privacy, as applicable to the area of specialty is desired. Ability to demonstrate knowledge and skills necessary to provide care appropriate to the patient population(s) served. Ability to demonstrate knowledge of the principles of growth and development over the life span and ability to assess data reflective of the patient's requirements relative to his or her population-specific and age-specific needs. Ability to make independent decision regarding clinical, psycho-social patient are and to provide input regarding the organization and functioning of the hospital unit required. Highly effective verbal and written communication skills are necessary to conduct successful counseling, social services, supervision of students, consultation with colleagues and documentation of patient counseling session. Strong collaboration, communication, and interpersonal skills. Excellent organization and time management skills. Knowledge of computers, Electronic Health Records, data base systems and utilization review/case management documentation systems. Desire to work collaboratively and proactively with healthcare teams and other hospital-based interdisciplinary teams. Knowledge of CMS, commercial payer requirements and hospital financial/ reimbursement processes desired. Excellent written/verbal communication skills, critical thinking skills, creative problem-solving skills, good organization, and planning skills. Must be self-directed, have the ability tolerate frequent interruption and work in a fast-paced work environment.

CERTIFICATIONS/LICENSURES REQUIRED:

Licensed Social Worker (LMSW) with a valid, unrestricted State of Michigan license. Certification in Case Management (CCM) by the Commission for Case Management Certification (CCMC) or Accredited Case Manager (ACM) by the American Case Management Association preferred. #J-18808-Ljbffr Henry Ford Health