SAP S/4 Service Management Lead - Industrial

We Are:

Accenture's SAP practice, and we live to see how this can transform the way we live and work. We are the industry-leader for building SAP solutions and we're curious and always learning. We're building the smartest team on the planet, and helping our people gain new skills, training, and experience.

Additionally, the Industrial Equipment industry is going through remarkable levels of transformation as they are developing digital smart factories ,connecting machinery through IoT, and transforming internal operations for efficiencies.

SAP technologies power these organizations with modern cloud-based and AI-enabled solutions, and Accenture is the undisputed market leader in this industry. We are continuously expanding our SAP team with advisory skills to continue to drive transformation at scale for our clients.

You Are:

Do you have a passion for storytelling, originating and for delivering SAP-based Customer, Sales and Services Transformation projects that make a positive impact in your clients' business? Are you inspired by working with the best companies in their industries? Want a role that provides you with a sense of purpose and satisfaction?

Then join Accenture and build a rewarding career improving the way the world works and lives, as you help clients innovate with leading-edge SAP and Accenture Customer, Sales and Service solutions and technologies on some of the most innovative projects in the world

You will thrive in our highly collaborative, digitally-driven and innovation-led environment. Nurture your talent for thoughtful and game changing solutions in our inclusive culture that values diversity of ideas, experiences and backgrounds.

You are a confident Leader who spots and stays ahead of the SAP platform, industry and Customer, Sales and Services trends and knows how to translate client goals into clear and actionable outcomes that everyone can get behind. You know how to fully utilize the capabilities of various SAP platforms to drive business value, transform end-to-end functions and drive leading practices for your clients in markets all over the globe. The more complex their challenges, the more excited you are about leading the charge to solve them.

The Work:

Team with clients on their SAP functional transformation programs through your combined SAP application and functional process expertise which includes your ability to:

• Engage with client executives on the business challenges/trends and the potential value of SAP solutions (current & future)

• Lead customers in defining their SAP journey through the development of business cases & roadmaps including during sales origination, proposal development and client presentations

• Architect E2E solutions that leverage SAP technologies, custom apps, & add on partner solutions

• Advise, design and deliver solutions based on the latest industry and technology best practices leveraging a SAP solutions and embedded innovation.

• Lead small teams - helping them achieve transformational roadmaps - onsite with clients or within Accenture

• Become a trusted expert and advisor to your clients, team, and Accenture Leadership by staying current on regulations, trends, and innovations across your area of expertise

• Be a thought leader, build assets and best practices and develop the next level of transformation experts

Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements.

Here's what you need:

• Minimum of 8 years of experience in the SAP Service Management domain, including but not limited to Service Order Management, Service Contracts, Warranty Management, Field Service Management, Resource Scheduling, Service Parts Management, or other relative technologies

• Minimum of three end-to-end SAP Service Management implementations, including hands-on design and configuration

• Experience leading functional workstreams to define the roadmaps and functional designs for the client, including management of large teams (10+ people)

• Prior experience supporting the Industrial industry

• Prior experience in an Advisory/Consulting role

• Bachelor's degree or equivalent (minimum 12 years' work experience). If Associate's Degree, must have equivalent minimum 6-year work experience

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.

We anticipate this job posting will be posted until 6/29/2026.

Accenture offers a market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off.

See more information on our benefits here:

U.S. Employee Benefits | Accenture (

Role Location Annual Salary Range

California $132,500 to $338,300

Cleveland $122,700 to $270,600

Colorado $132,500 to $292,200

District of Columbia $141,100 to $311,200

Illinois $122,700 to $292,200

Maryland $132,500 to $292,200

Massachusetts $132,500 to $311,200

Minnesota $132,500 to $292,200

New York $122,700 to $338,300

New Jersey $141,100 to $338,300

Washington $141,100 to $311,200

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