Customer Relations Representative - State Farm Agent Team Member

About Our Agency With 19 years of experience with State Farm, our agency is dedicated to delivering excellence through a team of 11 professionals serving two locations. Led by an agent with a BA from Arizona State University (Magna Cum Laude) and an MBA from the University of Minnesota, we foster a supportive, achievement-oriented culture where team members can thrive. We are proud of our award‑winning office culture that emphasizes growth, positive team chemistry, and high expectations. We also partner with select nonprofits and host financial wellness workshops. Benefits Monthly bonus plan Competitive salary 401(k) matching Paid holidays Vacation / PTO Insurance stipend Dental insurance Vision insurance Health insurance Flexible schedule Opportunity for advancement Training & development Role Description As a Customer Relations Representative - State Farm Agent Team Member with Dondrell Swanson - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. If you’re driven to make an impact and grow alongside a committed team, we’d love to hear from you! We anticipate internal growth opportunities for especially driven and sales‑minded candidates. Responsibilities Manage customer inquiries and resolve issues. Maintain client records and update information as needed. Assist with customer retention strategies. Coordinate with other departments to ensure customer satisfaction. Qualifications Strong communication and problem‑solving skills. Experience in customer service preferred. Ability to handle high‑stress situations calmly. Compensation $50,000.00 - $70,000.00 per year #J-18808-Ljbffr