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Customer Service and Sales Representative

Full-time

NC Farm Bureau Insurance

Job Description

Job Description

Benefits:

  • Bonus based on performance
  • Flexible schedule
  • Opportunity for advancement
  • Paid time off
  • Training & development
Build Your Career with a Team That Invests in You

Are you friendly, outgoing, and enjoy helping people? Are you looking for an opportunity to build a rewarding career with a supportive team?

North Carolina Farm Bureau Insurance in Durham is seeking a motivated Customer Service and Sales Representative to join our team. No insurance experience is required—we're looking for someone with a positive attitude, strong communication skills, and a willingness to learn. We'll provide the training and support you need to grow in the insurance industry.

What You'll Do
  • Welcome and assist customers by phone, email, and in person.
  • Build positive relationships with new and existing customers.
  • Answer questions and help customers with their insurance needs.
  • Schedule appointments and follow up with clients and lead.
  • Learn about insurance products and help educate customers on their options.
  • Support the agency with customer service, sales, and day-to-day office needs.
  • Maintain accurate customer records and documentation.
  • Participate in training and professional development.
What We're Looking For
  • Friendly, professional, and dependable personality.
  • Strong communication and people skills.
  • Positive attitude and willingness to learn.
  • Organized and detail-oriented.
  • Comfortable learning new computer systems.
  • Ability to work well with a team.
  • Previous experience in customer service, sales, retail, hospitality, or a similar field is a plus, but not required .
Why Join Us?
  • Training and mentorship provided.
  • Licensing support for qualified candidates.
  • Supportive, team-oriented work environment.
  • Opportunities for professional growth and advancement.
  • Chance to build a long-term career in the insurance industry.
  • Work with a respected company serving the Durham community.
If you're a people person who is eager to learn, grow, and build a career, we'd love to hear from you!

Apply today and take the first step toward a rewarding career with North Carolina Farm Bureau Insurance in Durham.

Vacancy posted 18 hours ago
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