WIC Assistant

WIC Assistant Making Opportunity Count Inc – Fitchburg, Massachusetts, United States About This Position About Making Opportunity Count MOC’s mission is to empower families to achieve economic security by eliminating barriers and creating opportunities. We deliver services including childcare, education, workforce development, nutrition, health, and community and housing support. Position Overview: The WIC Program Assistant assists WIC participants and staff with daily administrative tasks, ensuring efficient program operations. Essential Duties and Responsibilities Answer and direct phone calls. Screen applicant inquiries for eligibility. Greet and triage participants to appropriate staff. Oversee flow of applicants/participants in waiting area. Schedule and reschedule appointments, including reminder calls. Perform general clerical duties as required. Required Qualifications and Skills High School Diploma or equivalent. One year of general office experience with proficient computer skills. Experience in health care or community facility preferred. Sensitivity to the needs of the participant population. Good communication and interpersonal skills. Availability to work at multiple WIC sites and during program clinic hours, as needed. Bilingual in English/Spanish preferred. Physical Requirements Prolonged periods of sitting at a desk and working on a computer. Must be able to lift up to 15 pounds at times. Compensation and Benefits A salary within the range of $20.43 to $27.64 per hour will be provided to the successful candidate. The exact placement will be determined based on consistent factors within MOC’s compensation framework. MOC offers a competitive benefits package including: Health, Dental, and Vision Insurance Company Paid Life Insurance and Long-Term Disability Flexible Spending Accounts 15 Paid Vacation Days 12 Paid Sick Days 13 Paid Holidays Hybrid Work Opportunities Student Loan Forgiveness Assistance Tuition Remission Pet Insurance Employee Discounts Professional Development Opportunities On-Demand Early Pay Access Schedule Includes one late night shift every Wednesday from 10:30 p.m. to 6:30 a.m. and four Saturdays per year. EEO Statement Making Opportunity Count is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, or any other characteristic protected by law. #J-18808-Ljbffr