In Room Dining Server

In Room Dining Server

Join our team as an In-Room Dining Server and become part of the Auberge Family. We are looking for a service-driven hospitality professional who is passionate about creating exceptional dining experiences in the comfort of our guests' rooms. This role is responsible for delivering timely, personalized, and attentive in-room dining service with a warm guest-focused approach, ensuring every order is presented with care and every interaction creates a memorable experience.

Please note that this is not an exhaustive list of everything that needs to be done. Within the Auberge family, our people always find new ways to look after the business, their guests, and their teammates. Within this, the key responsibilities for this position are:

• Accurately and quickly take and place orders and input them into the POS system ensuring correct timing and billing.
• Deliver requested items in an efficient and timely manner.
• Relate with guests about needs, and satisfaction with the beverage and drinks, ensuring a consistently caring and high-quality service
• Retrieve orders from the POS system and communicate any special requests or modifications to the kitchen. Maintain knowledge of all menu items.
• Prepare the guest check accurately and collect payment or signature, as required
• Operate, maintain, and properly clean all restaurant equipment and fittings
• Ensure that the food delivery is tidy and keep an accurate par of food items such as beverages and snacks, as well as non-food items like menu cards, napkins, straws, etc. on cart and in storage areas.
• Use safe food handling procedures and maintain a safe working environment by using proper skills and food safety guidelines
• Clean and maintain in-room private/mini-bars; report damage, or malfunctioning units
• Check quality and expiration of all items; discard and replace according to established procedures.

The starting range for this position is $16.90. This is the pay rate for this position that Stanly Ranch reasonably expects to pay. Decisions regarding individual salaries will be based on a number of factors, such as experience and education.

Qualifications:

• Minimum of one year experience in customer service or the food service / hospitality industry.
• Must meet the minimum age requirements for food and alcohol service.
• Ability to work a flexible schedule, including weekends and holidays, according to department needs.
• Ability to obtain relevant state and local government certifications, such as food handlers certificate and alcohol training certifications.
• Ability to lift 30lbs

Auberge Collection is a portfolio of extraordinary hotels, resorts, residences and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, innovative wellbeing, and gracious yet unobtrusive service. With 30 one-of-a-kind hotels, resorts, and residences, Auberge invites guests to create unforgettable stories in some of the world's most desirable destinations.