Applications Administrator 1, Digital Technology Solutions

Job Description

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Job Title:


Applications Administrator 1, Digital Technology Solutions

Posting Start Date:


6/9/26

Work Arrangement:


Hybrid

Current UC employees must apply internally via SuccessFactors

Next Lives at the University of Cincinnati

Founded in 1819, the University of Cincinnati ranks among the nation's best urban public research universities. Home to more than 53,600 students, 12,000 faculty and staff, and over 360,000 living alumni, UC, a Carnegie 1 institution, combines research prowess with a physical setting The New York Times has called "the most ambitious campus design program in the country." UC's momentum has never been stronger as the anchor of the Cincinnati Innovation District, the oldest cooperative education (co-op) program in the country with students earning $94 million annually through paid experiences, an academic health system, and as a member of the Big 12 Conference. The university contributes $10.6 billion in economic impact to the city and $22.7 billion to the state of Ohio. At UC, next is all of us. Learn more atuc.edu.

UC is a mission-driven organization where we are committed to student success and positively transforming the community through scholarship and service. We thrive on innovation, making an impact, and fostering an environment where staff and faculty are key contributors to UC's success.

Job Overview

Assist in the support, maintenance, monitoring, and implementation of the university's enterprise systems and services in support of education, research, administrative, and other activities. Work closely with other members of the team to provide incident support, fulfill customer requests, and participate in the deployment of systems and services as part of the department's ongoing initiatives.

Essential Functions

* Ensure the performance and reliability of systems. Monitor system performance and usage to maintain security and system health.
* Maintain systems and applications, supporting and training users for system(s) and applications usage.
* Troubleshoot and resolve any related hardware, software, user access or other problems.
* Work on multiple, moderate projects as a project team member. Participate in projects to gather user requirements, design, configure, test and implement systems, applications and custom solutions.
* Coordinate new software releases, fixes and upgrades with technical teams and users.
* Support integration of changes in test, preproduction and production environments.
* Recommend new features or changes to configuration/workflows based on user feedback.
* Collaborate with various teams for system configurations, support and integrations.
* Develop online user help, technical documentation and system scripts.
* May perform application programming or scripting to accomplish some duties.
* Create and utilize standard operating procedures.
* Participate in peer knowledge sharing groups.
* Participate in tasks for business continuity and disaster recovery.
* Implement and support application security to ensure the confidentiality, integrity and availability of supported applications cooperatively with the Office of Information Security (OIS).
* Provide technical advice and expertise to faculty, staff, and students in the evaluation, selection, purchase, upgrading, and maintenance of software, hardware, and/or database system resources to meet user needs.
* Provide consultative, technical and training support and services to the user community to ensure problem resolution, system/data access, and optimal system performance.
* Participate in 24x7 on call rotation responding to service outages as defined in the department's standard operating procedures; serve as the initial Application Administration escalation contact for Tier 1 (help desk) support while on call.
* Perform related duties based on departmental need. This job description can be changed at any time.

Required Education

• Bachelor's Degree in Information Technology, Computer Science, Information Systems, or a related field.
• Four (4) years of relevant work experience and/or other specialized training can be used in lieu of education requirement.

Required Trainings/Certifications

• N/A

Required Experience

• Working knowledge of computer systems, security, network and systems administration, data storage systems, virtualization, and cloud technologies.
• Critical thinking and decision-making skills.
• Project management skills and ability to prioritize.
• General knowledge of IT infrastructure and operations best practices.

Additional Qualifications Considered

• Experience assisting with the implementation of enterprise class IT technologies.

Physical Requirements/Work Environment

• Sitting - Continuously
  
• Repetitive hand motion (such as typing) - Continuously
  
• Hearing, listening - Continuously
  
• Talking - Continuously
  
• Standing - Often
  
• Walking - Often
  
• Lifting - up to 20 pounds - Seldom
  

Compensation and Benefits

UC offers an exceptional benefits package designed to support your well-being, financial security, and work-life balance. (UC Benefits) Eligibility may vary by position and FTE status. Highlights include:

Salary/Hourly Pay Rate Information:

Comprehensive Tuition Remission

UC provides tuition remission for you and your eligible dependents, covering tuition costs for nearly all undergraduate and graduate programs offered by the university.

Robust Retirement Plans

As a UC employee, you won't contribute to Social Security (except Medicare). Instead, you'll choose between state pension plans (OPERS, STRS) or an Alternative Retirement Plan (ARP), with UC contributing 14-18% of your salary based on position.

Real Work-Life Balance

UC prioritizes work-life balance with a generous time-off policy, including:

Vacation and sick time

11 paid holidays and additional end-of-year paid time off (Winter Season Days)

6 weeks of paid parental leave for new parents

Additional Benefits Include:

• Competitive salary based on experience
• Comprehensive health coverage (medical, dental, vision, prescription)
• Flexible spending accounts & wellness programs
• Professional development & mentorship opportunities

To learn more about why UC is a great place to work, please visit ourCareers Page.

UC is an E-Verify employer. If hired into this position, you will be required to provide satisfactory proof of employment eligibility by providing acceptable, original forms of identification for employment verification via the Federal I-9 employment verification process. Click here for a list of acceptable documents.

Important : To apply you must create a profile and submit a complete job application through the UC applicant portal.We are unable to consider "easy apply" applications submitted via other websites.For questions about the UC recruiting process or to request accommodations with the application, please contact UC HR View email address on click.appcast.io.

Equal Opportunity Employer. Building a workplace where all qualified applicants will receive consideration for employment, including Individuals with Disabilities and Protected Veterans.

REQ: 102827

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