ERP (Enterprise Resource Planning) Trainer II

First review of applications will be Monday, April 27, 2026, and weekly thereafter as needed. An Enterprise Resource Planning (ERP) Trainer II is responsible for the design, development, delivery, and evaluation of ERP training programs and plays a key role in driving user adoption and organizational readiness in a hybrid, on-premise, and Cloud/SaaS application environment. Responsibilities Design and develop comprehensive, role‑based training curricula aligned with business processes, policies, and system functionality. Create and deliver blended learning solutions, including Instructor‑led training (ILT/VILT), eLearning modules (iLearn/iSpring or similar tools), and job aids and performance support materials. Lead training efforts associated with system implementations, upgrades, and ongoing release cycles. Partner with subject‑matter experts (SME), technical teams, and vendors to ensure accuracy, usability, and relevance of training content. Manage and optimize the Learning Management System (LMS), including course deployment, tracking, and reporting. Establish and maintain a centralized, scalable training repository and governance model. Support ERP governance activities, including facilitation, communication, and change enablement. Coach and mentor the ERP Trainer I class. Contribute to the development of a long‑term ERP training and adoption strategy. Operate with a high degree of independence, serving as a subject‑matter expert in instructional design and ERP training delivery. Report to the ERP Program Manager and perform related duties as required. Financial Systems Assignment The assignment has specific responsibilities related to supporting the Financial System, which includes all financial modules such as general ledger, accounts payable, project/grant/cost accounting, etc., and performance budgeting. Human Resources, Payroll, and Timekeeping Assignment This assignment supports the Human Resources system, including Personnel, Benefits, Safety Services, Payroll, Employee Self‑Service, and Recruiting. It also involves training activities related to timekeeping, supporting large‑scale training efforts, assisting functional staff with delivering training, and developing training materials. Procurement Assignment This assignment is responsible for supporting the procurement system, which includes purchasing, solicitation, evaluation, award, contract procurements, and vendor self‑service. It works with subject‑matter experts to ensure training materials and communications are consistent with City policies and to foster increased efficiencies across the user community. Minimum Qualifications Bachelor’s Degree in Accounting, Finance, Business or Public Administration, Human Resources, Information Systems, or a closely related field. Five years of progressively responsible experience supporting or maintaining ERP systems in one or more functional areas such as finance, budgeting, payroll, human resources, procurement, or timekeeping, including assisting end users with troubleshooting and resolving system issues, participating in system testing and validation activities, and developing or delivering training and/or documentation related to ERP business processes. Preferred Qualifications Experience supporting or delivering training using a Learning Management System (LMS) such as iLearn/iSpring, Cornerstone, Workday Learning, or similar. Familiarity with eLearning development, microlearning, and digital content creation. Ability to translate technical system functionality into clear, user‑friendly learning content. Experience supporting system updates, enhancements, or upgrades in an ERP environment. Strong communication and presentation skills across in‑person and virtual environments. Exposure to organizational change, user adoption, or training rollout initiatives. Familiarity with ERP systems such as CGI Advantage, Kronos/UKG, Workday, Oracle, or similar platforms. Proficiency in Microsoft Office. Familiarity with collaboration tools such as SharePoint or similar platforms. Experience serving as a departmental subject‑matter expert, including training or onboarding staff in ERP system use and business workflows. Additional Information The ERP Trainer II class is FLSA exempt‑professional and functions with minimal day‑to‑day supervision. Work results are reviewed for accuracy, thoroughness, reasonableness, and completion in a timely manner. #J-18808-Ljbffr City of Mes