Clinic Assistant

We are located at 100 Cummings Center, Beverly, MA. As a Family Medicine office, we provide physical examinations, routine health screenings, and preventative care for all ages, from infants through adults. We are seeking a part‑time Clinic/Practice Assistant to join our team. This is a 24‑hour‑per‑week position with shifts scheduled as 8:00 AM‑4:30 PM, 8:30 AM‑5:00 PM, or 8:45 AM‑5:15 PM, depending on the operational needs of the practice. The primary coverage need is on Mondays, Tuesdays, and Fridays, though occasional adjustments may be required to accommodate staffing needs, PTO coverage, or other operational demands. The schedule is based on the needs of the practice and while flexibility to work any day of the week is preferred to help ensure adequate office coverage, we anticipate the employee will have a consistent schedule once established. Work schedules are typically posted at least two weeks in advance, allowing employees to know their expected workdays ahead of time. Essential Functions Perform routine administrative and clerical duties relating to a clinical service or physician practice office. Make patient appointments and maintain appointment records. Greet and assist patients. Answer telephones, assist callers with routine inquiries, and schedule appointments. File materials in patient folders and print appointment schedules. Process patient billing forms and scan documents to patient medical record/LMR. Call for patient medical records and laboratory test results. Open and distribute unit mail or faxes. Type forms, records, schedules, memos, etc., as directed. May be required to accept co‑payments. Handle, screen, and/or take messages related to prior authorizations, provider questions, prescription refills, and test results. Act as “Super User” for scheduling, registration and billing systems. Provide assistance and training to others in these areas. May perform more complex or specialized functions (e.g., surgical scheduling, schedule changes/blocking) at a more advanced competency level. Education High School Diploma or Equivalent required Licenses and Credentials Certified Medical Administrative Assistant (CMAA) preferred Experience Office experience 2–3 years required MassGeneral Brigham Medical Group Northern Massachusetts, Inc. is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. #J-18808-Ljbffr