Seasonal Pool Guest Attendants - Westfield Country Club

Pool Food And Beverage Guest Attendant And Event Server

Founded in 1848, Westfield is a global leader in property and casualty insurance, delivering superior risk insights and innovative solutions to customers through a diverse portfolio of insurance products. Westfield underwrites commercial, personal, surety, and specialty lines of coverage through a network of leading independent agents and brokers in the United States and specialty products through Lloyd's of London Syndicate 1200. As a mutual insurance company with more than 3,000 employees, Westfield has revenues in excess of $4 billion and more than $10 billion in assets.

Westfield Country Club is excited to announce the seasonal job opportunity of Pool Food And Beverage Guest Attendant And Event Server. This position is a dual role at the club, offering the outdoor beauty of serving food and drinks at the pool and pairing it with the extra hours and stability of working banquet events.

The Spring of 2026 will open with a brand-new clubhouse, a state-of-the-art dining room and bar, a new pool facility, and an exciting new menu and concept. Join a new food and beverage team where personal development is a promise, where every member has the opportunity to contribute and learn, and where every member of the team is valuable.

Starting at $13 per hour plus tips.

Job Summary

The Guest Attendant provides alcoholic, non-alcoholic, packaged, and prepared food items at the pool service counter for guests and members at Westfield Country Club. Duties include greeting guests in a friendly, courteous manner, handling drinks, and serving food items requested from the menu. Attendants will operate point of sales systems, collect payment for services, and conduct daily inventory to keep their station stocked.

Guest Attendants will also work shifts as Event Servers at Westfield Country Club at functions on the course and in the clubhouse. Event servers will serve food and beverages during banquets and events, may assist with setup and cleanup of event spaces, and may provide other event support and hospitality services.

Job Responsibilities

• Greets guests in a friendly and professional manner, provides a warm welcome, and attends to guest inquiries, requests, and concerns promptly and courteously.
• Follows established safety and security protocols to ensure the well-being of guests and property.
• Serves alcoholic, non-alcoholic, packaged, and prepared foods to guests and members at the Country Club through various outlets, including the pool service counters and event venues.
• Takes food and beverage orders using a point of sales system, handles payment transactions, and maintains daily inventory records.
• Checks the identification of guests requesting alcohol to verify their age using a valid photo ID.
• Maintains clean and sanitized workstations throughout the shift, following proper hygiene and safety protocols.
• Monitors the alcohol intake of guests and takes the necessary steps to avoid excessive alcohol consumption, and overserving of guests in accordance to Serve Safe trainings.
• Assists in the setup, refilling, and removal of event food stations and event bars.
• Assists in the serving and bussing of plated items to seated guests at events.
• Assists in the setup and breakdown of event spaces, seating, and supplies.
• Complies with all OSHA and Westfield safety/training/certification standards within required timeframes.
• Regular operation of golf carts and/or other maintenance vehicles.

Job Qualifications

• 0 - 2 years of experience in customer service and cash handling.
• Possession of a valid driver's license and a driving record that conforms to company standards.
• Must be at least 18 years of age. Ohio law (ORC 4301.22) requires employees attain a minimum age of 18 years to serve alcohol and 21 years to pour alcohol.
• Must be able to lift and carry a minimum of 40 pounds.

Behavioral Competencies

• Collaborates
• Customer focus
• Communicates effectively
• Decision quality
• Nimble learning

Technical Skills

• Cash Handling
• Inventory Management
• Bar Setup and Maintenance
• Point of Sale Systems
• Customer Service
• Drink Presentation
• Safety and Security Systems
• Mixology
• Beverage Knowledge
• Reservation Systems

This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.