Telesales Executive - Mortgage

Bayut is the number one property portal in the Kingdom, connecting millions of users across the country. We are committed to delivering the best online search experience. As part of Dubizzle Group, Bayut is alongside some of the strongest classifieds brands in the market. With a collective strength of 10 brands, we have more than 200 million monthly users that trust in our dedication to providing them with the best platform for their needs.

As the Sales Operations Executive - Mortgage, you will be responsible for following up with clients, ensuring they provide the required documents for a loan eligibility check, and guiding them through the loan application process.

Key Responsibilities:

• Contact clients to follow up, build rapport, and collect necessary documents for a loan eligibility check.

• Proactively assist clients in submitting loan application documents and ensure smooth processing with banks.

• Maintain strong, persuasive communication to provide updates, answer queries, and guide clients toward finalizing the sale.

• Collaborate closely with mortgage consultants to streamline processes and ensure customer satisfaction.

• Address customer concerns effectively, overcome objections, and escalate any issues that may arise to close deals.

• Identify upselling or cross-selling opportunities to maximize client engagement and sales potential.

Requirements

Qualifications

Bachelors degree.

Experience

• Minimum 1 year of experience in banking and sales representation;
• Experience in the Telesales field is a plus.

Knowledge

• Basic knowledge of mortgage process and eligibility;
• Familiarity with loan application processes, eligibility calculation and document collection;
• Proficiency in Microsoft Excel.

Skills

• Ability to manage multiple client relationships effectively;
• Good communication skills;
• Fluent in Arabic (required) and English (required).

Traits

• Organisational abilities;

• Persistence and resilience;

• Organised and Detail-Oriented.

Benefits

• High-performing and fast-paced work environment.

• Comprehensive Health Insurance

• Rewards and recognition

• Learning & Development

Bayut is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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