Email & Call Guest Experience Concierge
South Shore Plaza
Läderach is hiring a Guest Experience Specialist in the Dallas area. The role focuses on delivering white-glove, concierge-level service primarily through email responses, with calls for time-sensitive issues when a live conversation better serves the customer. The ideal candidate will craft thoughtful, polished replies, anticipate follow-up questions, own problems to resolution, and write with warmth and precision as a personal concierge rather than a ticket queue. #J-18808-Ljbffr South Shore Plaza
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Concierge PositionAt the American Cancer Society, we're working to end... ...of diverse backgrounds and experience, to better serve our communities... ...lifesaving mission. It is a calling. And the people who answer it... ...first point of contact for guests, managing front desk operations...Work at officeFlexible hoursShift workNight shiftWeekend workDay shiftAfternoon shift- ...stay informed on offerings, and help with bookings across spa, pool, classes, and dining, ensuring a seamless guest experience. Often engaging via phone or email for account updates and inquiries, you will maintain a high standard of hospitality and collaboration with...
$10 - $12 per hour
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