Quality Control Technician I

Quality Control Technician I

Impact Property Solutions is one of the nation's top providers of multi-family flooring replacement. Impact Floors of Texas, our Texas division, offers flooring material selection and procurement, project management, contract administration, installation construction & development services all under one roof. The company has completed hundreds of millions of dollars in renovations over the past 25+ years and has built a team of highly skilled professionals with the expertise to oversee both small- and large-scale projects from concept to completion.

Impact Property Solutions is currently seeking an experienced Quality Control Technician I. This position will oversee daily flooring activities and examine products, materials and overall workmanship for defects or deviations from approved project. The Quality Control Inspector is required to review project workmanship daily and document in specific detail all work activities. All work is required to be performed in a safe and professional manner.

Duties/Responsibilities of Quality Control Inspector

• Execute specific inspections on flooring construction and installation activities on site.
• Develop, apply, and maintain quality requirements and standards for flooring and other construction projects.
• Design and implement methods for Quality Control and process improvements for testing and inspection.
• Promote and execute quality standards, inspection processes, test methods, quality plans, documents, and reports.
• Address customer concerns and issues, escalating them as necessary for job completion and customer satisfaction
• Respond to builder and/or post-sale customer concerns regarding warranty issues, repairs, and material or quality issues
• Communicates with installers to ensure clear understanding of job specifications and installation requirements to maintain high quality job standards
• Work with account representatives in various departments to insure that complete and proper information is provided for work assignments

Competencies of Quality Control Inspector

• Foundational flooring construction, installation, and product knowledge, especially in wood, carpet, vinyl and tile flooring.
• Demonstrated ability to communicate, present data, and influence decision making cycles credibly and effectively at all levels of the organization
• Ability to focus on details while managing multiple projects
• Excellent listening, negotiation, and presentation skills
• Excellent verbal and written communication skills
• Positive attitude, self-motivation, drive, and determination

Requirements

• High School Diploma or GED equivalent required
• Minimum 5-years flooring installation or related experience
• Experience selling products and services to multifamily property management companies or working for multifamily property management companies preferred

Benefits

• Competitive Health Insurance Plans
• Company paid life insurance
• Retirement plans with employer match
• Generous PTO plus paid Holidays

Physical Demands

Must be able to travel and can be in a vehicle for extended periods of time. Prolonged periods of sitting at a desk and working on a computer. Must be able to lift 25 pounds at times.