ITSM Tool Manager (ServiceNow)
Infoways Technologies Inc.
Overview Role: ITSM Tool Manager (ServiceNow) Location: Waukegan, IL Duration: 6+ Months
ONLY GC OR CITIZENS
BGV will be done for the selected candidates. Experience & Designation Designation: Technical Specialist or above Experience: 7+ Years of relevant work experience. Candidate should have good Admin. Responsibilities / Knowledge Areas Configuration / Development knowledge of: Incident Management, Problem Management, Change Management, Release Management, Knowledge Management, Asset management, CMDB, Service Requests and SLM Experience in managing a team of developers Good exposure to integration of ServiceNow with various ITSM and other tools Content Management: developing ESS page UI Actions / UI Policy / Access Control Lists, etc. Writing server-side scripts using Script Includes Configured License Management module for necessary compliance checks Used ACLs for controlling the security mechanism in ServiceNow Domain Separation and designing the process and data flow within various domains Experience with web technologies/AJAX Developing Composite Service Requests within Service Catalog Module Experience in different integrations using web services / MID Server, etc. Configuring complex reports Application Details Please respond with your word resume and the requested details: Full Name Work Authorization Contact Number Email ID Skype ID Current location Willing to relocate Rate/hr Additional Information All your information will be kept confidential according to EEO guidelines. #J-18808-Ljbffr InfowaysVacancy posted 4 days ago
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