Program Manager - L2C / Lead-To-Cash Transformation

Description

EPMA is seeking an experienced Senior Program Manager to lead a strategic, multi-year Lead-to-Cash transformation program for an enterprise client.

This role will orchestrate multiple business and technology workstreams, establish strong program governance, manage executive stakeholders, and drive transformational outcomes across customer-facing and operational capabilities.

Title: Program Manager – L2C / Lead-To-Cash Transformation

Location: Houston, TX

Duration: Long Term Contract

Industry: Power & Utilities

W2 Only. No C2C / No Visa Sponsorship

Responsibilities:

• Lead planning, governance, coordination, and delivery of a complex enterprise transformation program
• Manage multiple concurrent business and technology workstreams, dependencies, milestones, resources, and risks
• Coordinate transformation initiatives spanning sales, customer onboarding, contracting, pricing, billing, customer care, and renewals
• Establish and lead executive steering committees, governance forums, and program status reviews
• Maintain integrated program plans, roadmaps, RAID logs, executive dashboards, financial tracking, and portfolio reporting
• Drive accountability and decision-making across business, technology, operations, change management, and external vendors
• Coordinate design, testing, release management, deployment, and stabilization activities
• Support business-process modernization, automation, and AI-enabled transformation opportunities

Experience Required:

• 8+ years of progressive program management experience leading large-scale enterprise initiatives
• Proven experience managing complex programs with multiple concurrent workstreams and dependencies
• Strong background leading business and technology transformation in highly matrixed organizations
• Demonstrated experience working with executive sponsors and leading steering committees/governance forums
• Strong expertise in budgeting, forecasting, RAID management, dependency management, and portfolio oversight
• Excellent executive communication, facilitation, presentation, and stakeholder-management skills

Preferred:

• Lead-to-Cash, Order-to-Cash, Quote-to-Cash, Revenue Operations, or Customer Experience transformation experience
• Digital modernization and business-process transformation experience
• Energy, utilities, retail energy, or other customer-focused industry experience
• Exposure to AI-enabled transformation and automation
• Agile, hybrid, and traditional program delivery experience
• PMP, Agile, SAFe, or equivalent certification

 

HOW YOU'LL GROW AT EPMA

We believe in the investment of our people. Strong client results and company growth is a direct result of our focus on personal growth for every single employee. With regular reviews and measurable development plans, we help you focus on the skills and knowledge you need to succeed. From on-the-job learning to professional development programs, we help you to grow throughout your career and ready you for the opportunities that lie ahead.

 

EPMA'S CULTURE

BE INSPIRED our 10 core values are at the forefront of everything we do. We take pride in investing in the development of our people, because they are part of the EPMA family and DNA. Call us old fashioned, but we believe in building talent, and we take pride in preparing our future leaders and innovators. You will find a fun, exciting and rewarding career at EPMA.

 

ABOUT EPMA

Since 2010, EPMA has quickly earned credibility as a trusted leader in Project and Portfolio Management Services helping local businesses to Global 50 companies deliver projects with greater efficiency and success. Our ability to attract the most talented people and empower them to make a difference for our clients is part of what makes EPMA one of the Top Companies to work for in Texas, and one of the Best and Brightest companies to work for in the nation. We are also on the Inc. 5000 list as one of the fastest growing, privately held companies in America today.

EPMA is an Equal Opportunity Employer and Prohibits Discrimination and Harassments of Any Kind: EPMA is made up of a very diverse group of individuals representing a variety of backgrounds, perspectives, and skills. At EPMA, we don't just accept difference - we celebrate it, we support it, and we thrive on it for the benefit of our employees, our services and our community. EPMA is proud to be an equal opportunity workplace.