Sales & Service Specialist

Golf Ranch Sales And Service Specialist

Part-time Seasonal | Brookfield, CT | $17 - $19 per hour | Reporting to the General Manager

*Due to the core functions of this role, candidates must be 18+

More fun. More passion. More connection. Golf Ranch is building the future of golfand you're invited!

At Golf Ranch, we're in love with the game of golf and we're on a mission to make it more accessible, more fun, and way less formal. We pride ourselves on creating spaces that buzz with energy where competition and connection go hand in hand, and everyone feels like they belong.

Working here means joining a team that brings passion and pride to every shift. We back each other up, celebrate wins big and small, and stay focused on creating unforgettable guest experiences.

Ready to work where good vibes and great people come standard? Apply today and come be part of the team that's changing the game!

The Sales and Service Specialist is the first impression of Golf Ranchcombining exceptional hospitality, product knowledge, and a natural ability to connect with guests. This person thrives on delivering great service while guiding guests toward experiences that enhance their time on-site, whether that's learning about Ranch Pass memberships, events, or the perfect way to spend a bucket of balls.

Our ideal team member is curious, service-minded, and confident in communicating with guests. You'll be the go-to person for questions, recommendations, and transactionshelping guests feel informed, valued, and excited to return.

What you'll do

Guest Experience & Service

• Greet guests warmly, assist with check-in, and make sure everyone feels welcome from the moment they arrive
• Provide accurate, friendly information about Golf Ranch offerings, including memberships, events, and promotions
• Build genuine connections with guests, fostering a sense of belonging and enthusiasm for the Golf Ranch community

Sales & Communication

• Guide guests toward purchases that enhance their visit, from memberships to gift cards and experiencesalways focusing on connection over pressure
• Accurately handle transactions, payments, and inquiries at the front desk with professionalism and efficiency
• Promote ongoing programs and events with enthusiasm and knowledge

Operations & Collaboration

• Support the flow of daily operations, assisting across the range, concession, or retail area as needed
• Work closely with teammates and managers to ensure a smooth guest experience and seamless communication across shifts
• Contribute ideas to improve sales processes and service delivery

Events & Promotions

• Assist in preparing for and supporting special events, leagues, and group outings
• Bring energy and attention to detail to make every event feel well-run and memorable