Assistant Manager

Benefits:

Employee discounts

401(k)

Paid time off

Join Our Pack at The Dog Stop Knoxville!

Do you love dogs and thrive in a fast-paced, team-oriented environment? The Dog Stop Knoxville is looking for an enthusiastic Assistant Manager to join our team. This is a great opportunity for someone with leadership, customer service, and dog care experience who is excited to be part of an established, successful, and fast-paced business and help continue driving its success.

This role is ideal for someone who can confidently lead day-to-day dog care operations, support staff, build strong client relationships, and help ensure every guest receives the exceptional care and service The Dog Stop is known for. Candidates should be comfortable working hands-on with dogs while also helping oversee team performance and daily back-of-house operations.

Why You’ll Love Working With Us

Be part of a passionate, dog-loving team

Play a key role in the continued success of an established business

Utilize your leadership skills in a dynamic, hands-on environment

Work in a fun, upbeat work environment where every day is different

Help provide an exceptional experience for both canine and human clients

What We’re Looking For

Weekend and holiday availability is a must!

Experience in dog care, employee management, and customer service is required

A positive attitude and outgoing personality

Dedication to providing an exceptional experience for our clientele

Strong leadership and communication skills

Basic computer skills

Comfortable handling dogs of various breeds, sizes, and temperaments

Ability to thrive in a fast-paced environment and think quickly on your feet

A love of dogs, of course!

Key Responsibilities

Responsibilities include, but are not limited to:

Supervising and directing safe, positive play

Maintaining a clean and healthy environment for guests

Overseeing staff and canine interactions

Managing back-of-house operations

Implementing and training team members on corporate policies and procedures

Identifying dog play styles and behaviors and responding proactively

Supporting staff management and accountability through ongoing coaching, guidance, and feedback

Assisting with social media content

Maintaining strong customer relationships

Giving client tours and helping create a welcoming experience for prospective and current clients

Ensuring guests and their owners feel comfortable and receive the level of service they’ve come to expect from The Dog Stop

Contributing to a positive, professional, and team-oriented work environment

Necessary Qualifications

At least 1 year of experience in retail and customer service

At least 1 year of employee management experience

At least 1 year of dog care experience

Comfortable handling dogs of various breeds, sizes, and temperaments

Excellent communication skills

Basic computer skills

Weekend and holiday availability is required

What We Offer

In addition to a fun and rewarding work environment, you’ll enjoy:

Paid vacation days

401(k)

Discounts on retail products

Free and discounted services

A fun and exciting work environment

Bring your dog to work!

If you’re ready to work hard, have fun, and help us provide the best dog care available in this booming industry, we’d love to hear from you!