Instructional Designer & Developer (Hybrid)

Overview This Instructional Designer & Developer role supports Business Solutions initiatives by creating dynamic learning experiences that enhance performance across RTX’s operational functions. Responsibilities Collaborate closely with subject matter experts, project teams, and stakeholders to identify learning needs, requirements, and performance gaps. Apply evidence‑based instructional design principles to recommend effective strategies, methods, and delivery formats. Design and develop a variety of learning materials—including eLearning modules, job aids, guides, assessments, onboarding content, videos, and performance support tools—to address identified gaps and achieve defined objectives. Use AI‑enabled tools to support drafting, summarizing SME input, scriptwriting, storyboarding, and creating learning scenarios, ensuring all outputs are accurate, compliant, and high quality. Audit, update, and maintain existing learning content to reflect current processes, policies, and systems. Ensure strong visual design by aligning materials to brand standards and creating clear, engaging graphics and layouts. Verify that all learning solutions meet accessibility, quality, and branding requirements. Leverage learning analytics, quality data, and user feedback to continuously improve instructional materials and learner outcomes. Manage multiple learning projects simultaneously, effectively balancing timelines, priorities, and stakeholder expectations. Qualifications Bachelor’s degree and 8+ years of relevant experience, OR master’s degree and 5+ years of experience. 5+ years of experience with Articulate 360 (Storyline, Rise). 5+ years of experience with video design/editing tools (Camtasia or Adobe Premiere Pro). 5+ years of experience with voiceover creation, including self-recording and use of AI enabled tools (e.g., Camtasia Audiate). 5+ years of experience using GenAI tools (Copilot) for content drafting, scripting, and workflow acceleration. Preferred qualifications Strong conceptual design and problem‑solving abilities. Visual storytelling: Ability to translate dense or technical text into diagrams, visuals, or interactive elements. Ability to work within RTX branding standards and organizational design guidelines, while applying accessibility best practices and WCAG standards. Strong understanding of instructional design and learning experience design frameworks (ADDIE, SAM, Bloom’s). Ability to create microlearning, simulations, assessments, and interactive learning content. Experience designing, developing, and implementing blended learning programs within a Learning Management System (LMS). Experience with Workday LMS, graphic design tools (Adobe Photoshop, Illustrator, Canva), and advanced Microsoft PowerPoint skills. Ability to evaluate, edit, and refine AI‑generated content. Knowledge of prompt engineering basics. Location & Role Type This is a hybrid role requiring the candidate to reside within commuting distance of Richardson, TX, Farmington, CT, Charlotte, NC, or Cedar Rapids, IA. Hybrid employees will work regularly both onsite and offsite, with the onsite ratio determined in partnership with their leader. Benefits Benefits include health, dental, vision, life insurance, disability coverage, 401(k) match, paid time off, holidays, parental leave, flexible schedules, educational assistance, and other standard RTX benefits. Equal Opportunity Employer RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act. #J-18808-Ljbffr Segment (Twilio)