Customer Advocate

Responsibilities answering customer calls and providing prompt issue resolution data entry assisting in account reconciliation preparing reports and invoices processing new accounts and orders making outbound customer calls to obtain information and/or to provide follow up to resolve customer issues occasional miscellaneous projects Skills / Qualifications Required : 1+ years customer service experience Required : High School Diploma/GED; Bachelor's Degree preferred Preferred : Experience with heavy inbound and outbound calls and transferring calls Preferred : 3+ years business‑to‑business account support Preferred : Proficiency with Microsoft Office (Word, Excel, Outlook) and intranet/internet Preferred : Experience with proofreading and editing documents Benefits Medical, dental and vision benefits, featuring employee health care premiums that are 30% lower than the national average for our industry. One of our medical plan options is offered at zero cost to our partners. Competitive Pay 401(k)/Profit Sharing/Employee Stock Ownership Program Disability and Life Insurance Packages Paid Time Off and Holidays Career Advancement Opportunities Equal Employment Opportunity Cintas Corporation is proud to be an EEO/Affirmative Action Employer and will make all employment‑related decisions without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity, national origin, age, genetic information, disability, protected veteran status, or any other characteristic or category protected by local, state, or federal law. Job Information Requisition Number: 174910 Job Category: Service Organization: Design Collective Employee Status: Regular Schedule: Full Time Shift: 1st Shift #J-18808-Ljbffr Cintas