Lead Concierge

Lead Concierge Opportunity At Claiborne Senior LivingClaiborne Senior Living is seeking a dependable and detail-oriented Lead Concierge to serve as the primary front desk leader while supporting key administrative functions within the community. This role combines hospitality, organization, and operational coordination to ensure a seamless experience for residents, families, team members, and new hires.If you take ownership of processes, act with integrity, remain focused on details, and believe our culture matters, this leadership opportunity may be the perfect fit.Why You’ll Love This RoleServe as the central point of connection for residents, families, and team membersPlay a key role in onboarding, communication, and community organizationPartner closely with leadership and support departmentsBe part of a culture that values professionalism, accountability, and teamworkWhat You’ll DoLead front desk operations and set the standard for hospitality and professionalismProvide exceptional customer service to residents, guests, and staffSupport administrative and documentation processes to ensure accuracy and timelinessAssist with onboarding coordination and serve as a liaison between departmentsMaintain organized systems for records, billing support, and community communicationSupport leadership with operational and clerical responsibilitiesEnsure a welcoming, efficient, and responsive front desk environmentWhat We’re Looking ForHigh school diploma or equivalent2+ years of customer service or administrative experience (senior living, healthcare, or hospitality preferred)Strong organizational skills and attention to detailProfessional communication skills and a confident presenceProficiency in Microsoft Office and ability to learn new software systems (EHR/timekeeping systems a plus)Ability to multitask and manage competing prioritiesPositive, solution-oriented mindsetBenefits include double time pay on major holidays, free employee meals, up to $1,000 employee referral bonus (no limit), and full-time benefits including medical, dental, vision, PTO, life insurance, disability, and EAP.Claiborne Senior Living is an Equal Opportunity Employer and is committed to creating an inclusive workplace where all qualified individuals are considered without regard to legally protected characteristics.