General Manager
Evolve HR Solutions
Location: Los Angeles, CA | On-site (Local Candidates Only) Evolve HR Solutions has been selected to identify a General Manager to lead our client's Los Angeles distribution center. This role offers broad responsibility for distribution center performance, including warehouse operations, transportation and delivery, inventory management, financial results, customer relationships, safety, and employee development. Reporting to the Regional Director, the General Manager will lead approximately 100 associates through a team of managers. We are looking for a leader who can build a strong team, deliver reliable service, manage costs, and turn operational priorities into consistent results. What You Will Do Lead Distribution Center Operations Plan, direct, and coordinate ordering, warehousing, inventory, and distribution activities to ensure customers receive the right products accurately and on time. Oversee warehouse and transportation execution, aligning staffing, equipment, facilities, and capacity with customer requirements. Establish clear operating priorities and performance expectations across the distribution center. Monitor productivity, quality, delivery, and service metrics; identify performance gaps and lead corrective action. Evaluate inventory practices, stock levels, and surplus inventory to improve accuracy, availability, and inventory control. Own Financial Performance Lead budget preparation, business planning, cost management, and financial performance reviews. Manage labor, equipment, facility, and other operating costs to meet profitability and service objectives. Prepare and present quarterly financial and operational results to leadership and customers. Participate in annual customer cost reviews and discussions. Evaluate major capital purchases and negotiate equipment leases and vendor agreements. Use operational and financial data to identify opportunities for improved efficiency and resource utilization. Build Customer Relationships Serve as a key relationship leader for customers supported by the distribution center. Proactively communicate service levels, costs, operational performance, and changing business needs. Resolve service issues urgently and establish actions to prevent recurrence. Develop long-term relationships built on responsiveness, reliability, and accountability. Partner with customers and internal teams to support business requirements and continuous improvement. Develop People and Culture Lead, coach, and develop subordinate managers and their teams. Oversee recruiting, selection, training, performance management, and employee development. Build an engaged workplace with clear expectations, effective communication, and accountability. Strengthen management capability and support career development. Foster teamwork across functions and encourage employee involvement in improving operations. Drive Safety and Compliance Lead a proactive safety culture that protects employees and maintains safe facilities, equipment, and operating practices. Implement and enforce company policies and procedures across operations, human resources, administration, safety, and regulatory compliance. Review safety performance, address risks, and hold leaders accountable for corrective actions. Ensure distribution center practices align with company standards and applicable requirements. What You Bring Bachelor’s degree in Business Administration or a related field, or an equivalent combination of education and relevant experience. At least seven years of relevant experience in product distribution or distribution center management. Experience leading managers and a sizable frontline workforce. Broad understanding of warehouse operations, transportation, inventory control, and customer service. Demonstrated financial accountability, including budgeting, cost control, business planning, and operating performance. A record of improving productivity, service, quality, and safety. Experience developing customer relationships and resolving complex operational issues. Ability to negotiate effectively with vendors and business partners. Strong analytical, communication, presentation, and problem-solving skills. Proficiency with spreadsheets, business reporting, and operational systems. Ability to work on-site in San Antonio and travel as required. Preferred Experience Refrigerated or temperature-controlled distribution operations. General Manager, Distribution Center Manager, Assistant General Manager, or Senior Operations Manager experience with responsibility spanning warehouse and transportation. Experience presenting financial and operational results directly to customers and senior leadership. Apply If you bring strong distribution leadership, financial discipline, and a commitment to developing people and serving customers, we encourage you to apply with your resume. #J-18808-Ljbffr
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