DHS Business Systems Analyst Senior

Short Description 11-15 years of experience. Business Analyst with proven professional experience in capture, verify and manage requirements and requirements traceability in support of product development, test, and delivery. Responsibilities Capture, verify, and manage requirements and requirements traceability in support of product development, test, and delivery. Develop requirements, workflow and system analysis. Work with business stakeholders and users to develop software requirements and specifications for current system enhancements, new system functionality, and new projects. Analyze, design and evaluate computer systems to address and satisfy business requirements. Establish functional, non‑functional and performance specifications. Develop effective guidelines and ensure all project documentation meets established guidelines. Conduct business and technical presentations for the customer. Provide innovative solutions to complex technical problems. Understand and communicate government policies and regulations, operational mission and goals for assigned programs. Collaborate with developers and QA to ensure business and system requirements are met and to enhance functionality. Attend required training. Perform backup support outside the primary position function as assigned. Implementation and management of business‑aligned IT services, ensuring the application platform is of high quality, defects‑free and adheres to industry standards for development, testing and deployment methodologies. Support developers, test team and client stakeholders in the creation and implementation of requirements. Develop and update software documentation, user guides, design documents, release notes, process analysis and standard operating procedures. Provide process and system diagrams using available tools. Provide strategic advice to the lead, management and customers of the Office of Information Systems. Implement programming standards that support a secure and defect‑free application. Interact daily with government clients to meet the technical requirements for new initiatives. Work with Quality Assurance / Quality Control teams to keep the application secure and defect‑free. Evaluate, design, and implement accepted programming standards as they relate to the SNAP E&T application and infrastructure. Define and document processes for all application developers on the team. Plan, research, and recommend new equipment, software tools, and related technologies. Use monitoring and performance analysis tools to troubleshoot and isolate application performance issues. Update system and process documentation, produce user guides, ER diagrams, SOPs, and Visio network design drawings as needed. Other duties as assigned. Qualifications At least five years of experience in software requirements analysis and documentation. Ability to work with all levels of client from end users to managers to obtain detailed system requirements. Excellent communication skills and ability to facilitate working meetings, ask probing questions to elicit requirements and translate feedback into documentable requirements. Critical thinking and analysis skills. Excellent writing skills to clearly document and communicate stakeholder requirements at various levels from high level to detailed. Experience in creating system and user documentation. Working experience with Microsoft Office tools including MS Word, Excel and PowerPoint. Experience with modeling tools such as Visio and Balsamic and requirements management tools such as Contour or Jira. Experience with Agile and SDLC methodologies. Minimum Education/Certification Requirements Bachelor’s degree in Information Technology or related field, or equivalent experience. Behavior Characteristics Adaptable Analytical Goal‑Orientated / Driven / Self‑Starter Candidate Skills Matrix Bachelor’s degree in IT or related field or equivalent experience – Required, 15 years. Experience in requirements identification, use case and scenario capture, and development of visual tools, analytical tables and presentations – Required, 11 years. Strong analytical skills, time management ability, detail‑oriented; excellent written and verbal communication skills – Required, 11 years. Proven experience in a Business Analyst / Business Data Analyst role – Required, 11 years. Requirements gathering and documentation – Required, 11 years. BA experience – Required, 11 years. MS Office/PowerPoint experience – Required, 11 years. Software Development Lifecycle experience – Required, 11 years. Hands‑on experience with business process analysis, redesign, workflows and complex logic – Required, 10 years. Experience gathering and documenting system and business requirements – Required, 10 years. Prior experience as a business analyst role for web‑based case management, user portal, or data capture application for human services – Required, 5 years. Proven experience in Agile and SCRUM SDLC methodologies – Required, 5 years. Proven experience in superior writing, communication, presentation skills, interpersonal skills and work cross‑functionally with senior management – Required, 5 years. Experience with modeling tools such as Visio and requirements management tools such as Contour or Jira – Required, 5 years. Ability to work well in a team collaborating with developers, customers, project manager and quality test analysts – Required, 5 years. Background Check Extensive criminal history background check will be required. Candidates with recent histories (go back seven years) of extensive driving, drug, robbery or any other illegal activity will be disqualified. If selected, candidates must complete the criminal background check prior to starting. National background checks are required; federal background checks are not compliant under this contract. A national background check pulls criminal records from State and County Courts in almost every U.S. State. #J-18808-Ljbffr